Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Humana

      Engaged Employer

      Humana reviews

      3.6

      61% would recommend to a friend

      (7,611 total reviews)
      avatar

      Jim Rechtin

      60% approve of CEO

      54% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.6

      Work/Life balance

      3.5

      Culture & values

      3.3

      Career opportunities

      3.0

      Senior management

      Humana has an employee rating of 3.6 out of 5 stars, based on 7,611 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      4.0
      Sep 1, 2010

      Humana: Good but could use improvement

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fair compensation Well known company Fair compensation Opportunity to learn about the business Opportunity to interact with leadership Strong commitment to community

      Cons

      Horrible benefits No defined review process Slow processes Poor company culture Silos and inside competitions Slow advancement process No set career track

      4.0
      Aug 30, 2010

      Success Available I You Want It!!!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overtime available. Company encourages education and growth. My department encourages associates to grow and better themselves no matter what direction you may move within the company.

      Cons

      Like any company some departments are better to work in than others. The only thing I am not a fan of would be the high deductable health plan offered to associates.

      3.0
      Aug 25, 2010

      Good pay for the hard worker

      Telesales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      As an insurance agent, it's nice to be able to work inside (regardless of the weather) and have a quasi-predictable schedule. This is an inside call center job with above average pay, including sales incentives. They have great benefits, including 3 weeks vacation per year. I made great money, but I was a top producer. During my best year, I made almost $100k (gross). I seriously doubt that anyone makes anywhere near that anymore because of several changes that occurred after I left.

      Cons

      Because most of the business that we did was related to Medicare (a Federal Government program), it concerned me to know that our futures (includng salaries and commissions) could be affected by a changing political climate. However, if you think about it, no job is "secure" in that regards. This is a call center job, and most employees are friendly, but after I worked there for a few years, I became burned out. I can only cold-call and take inbound sales calls for so long before I lose my mind. The job can be extremely stressful at times. This is primarily because your customers are the Senior population, and you have to make sure that you cover all of your bases to stay compliant with Federal guidelines. Many customers do not have the patience to listen to you make sure that you are doing everything correctly. There is quite a bit of pressure from both the customer and the company, and you are caught in the middle. All of your calls are recorded, and if you make a mistake, it could mean losing your insurance license and your career.

      Viewing 7501 - 7503 of 7,611 Reviews
      Related searches: Humana jobs | Humana salaries | Humana benefits | Humana interviews | Humana conversations
      ReviewsHumana reviews

      Glassdoor has 8,241 Humana reviews submitted anonymously by Humana employees. Read employee reviews and ratings on Glassdoor to decide if Humana is right for you.