Is Humana a good company to work for?

Humana has an overall rating of 3.6 out of 5, based on over 8,274 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 59% of employees would recommend working at Humana to a friend and 52% have a positive outlook for the business. The best reviews about Humana have been left by employees working as Sales Support Representative , Data and Reporting Professional II and Actuarial Intern .

Does Humana pay their employees well?

According to anonymously submitted Glassdoor reviews, Humana employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Humana. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Humana?

59% of Humana employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Humana 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Humana?

Customer Service Representative (211) , Analyst (85) , Project Manager (85) , Care Manager (83) , Consultant (82) , RN Case Manager (78) , Manager (73) , Pharmacy Technician (72) , Director (71) , Sales Representative (69) , Dms Sales Agent (64) , Registered Nurse (64) , Sales Associate (57) , RN Care Manager (56) , Grievance and Appeals Specialist (53)

What are the pros of working at Humana according to real employee reviews?

"Benefits are great and competitive" ((in 876 reviews)); "It can be a tedious job with tons of time on the road but the pay is good." ((in 555 reviews)); "The ability to work from home is a great plus" ((in 471 reviews)); "Good work life balance which is great" ((in 300 reviews)); "The flexibility and people are great!" ((in 273 reviews))

What are the cons of working at Humana according to real employee reviews?

"Disorganized and poor leadership" ((in 147 reviews)); "HR or hiring managers don't provide feedback after a rejection" ((in 143 reviews)); "Frequent layoffs and changes in regards to productivity aspects." ((in 133 reviews)); "call) with 20 hours weekly yet we get NO HOURS & NO TRAINING!! Why did they hire us exactly??" ((in 104 reviews)); "Middle management is self absorbed and upper management is blind to this fact." ((in 97 reviews))

What are employees saying about Humana layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Humana layoffs and their outlook for job security at Humana in 2026.

What are the top reviewed Humana locations?

Louisville , Tampa , Cincinnati , Green Bay , Phoenix , Miami , Miramar , Atlanta , San Antonio , Saint Petersburg , Irving , Chicago , Dallas , New York , Glendale , Houston , Tempe , San Juan , Jacksonville , Orlando , Springdale , Boston , De Pere , Milwaukee , Charlotte , Knoxville , Middleton , San Diego , New Orleans , Madison

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Humana

Humana reviews

3.6

59% would recommend to a friend

(7,639 total reviews)

Jim Rechtin

57% approve of CEO

52% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Compensation and benefits

3.6

Work/Life balance

3.5

Culture & values

3.3

Career opportunities

3.0

Senior management

Humana has an employee rating of 3.6 out of 5 stars, based on 7,639 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

4.0

Oct 28, 2011

Enjoyed what I did, but did not enjoy my favortism boss

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The ability to provide feedback and to mentor others.

Cons

Thinking that everyone knew everything and getting threated with a coaching for not knowing "it"

4.0

Oct 12, 2010

Fair employer in tough industry

Strategic consultant

Recommend

CEO approval

Business Outlook

Pros

Humana is a good place to work. While the industry is going through tough times, they were one of the last large insurers to do reductions. There is a culture of providing great service to our consumers which makes it an employer I can stand behind.

Cons

The biggest con to working at Humana is the current environment for insurers in general. In addition, opportunities for advancement can be somewhat limited, but that may change in the future as reform shakes out.

3.0

Apr 12, 2010

Prefer not to do it at this time

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Relatively good pay and benefit, compare to other employers in the reagion

Cons

Mid-level and lower level management competence is very limited. Heavy politics in IT area hinders productivity.

Viewing 7636 - 7638 of 7,639 Reviews

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Grievances & Appeals Representative

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Enjoyed what I did, but did not enjoy my favortism boss

Fair employer in tough industry

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