Humana reviews

3.6

59% would recommend to a friend

(7,634 total reviews)
avatar

Jim Rechtin

58% approve of CEO

53% positive business outlook

Humana has an employee rating of 3.6 out of 5 stars, based on 7,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

8K reviews
3.0
Jun 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Great hours! Great pay! Work from home! SUPER easy job! Love talking to the members. They become family.

Cons

Micromanaged. The bosses act like they are the end all be all in the company yet never know what the answer is. If you can overlook, "stupid" bosses, you are in! Just ignore the 360 plus time in single conversation you will be told you will get fired. The managers care ONLY about metric and not keeping you as an employee.

1.0
May 31, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits and pay, plus pto

Cons

In my history of 20 plus years of sales and marketing. This place is the absolute worst. The hiring process was very misleading. The leads are horrible. They have all of these different campaigns that are worthless. I don't agree with trying to convince seniors to switch from a Medicare supplement plan to an advantage plan. Humana is so hungry for sales that they are willing to hire anyone and do anything to accomplish that. DMS walking a very thin line.

1.0
May 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Good Benefits. Friendly Coworkers. Fun Engagement Team.

Cons

Was forced to work 2 hours plus of mandatory overtime everyday for over a year due to it being "peak season" year round. Had multiple occasions where I was unpaid for multiple hours of overtime. Managers were condescending and would blame employees on broken technology. In my last week at Humana, my boss made me leave days before I was set to because I needed to update my computer and she didn't want to waste the company's time by me updating (it took less than 20 min to update btw).

Viewing 778 - 780 of 7,634 Reviews

Glassdoor has 8,268 Humana reviews submitted anonymously by Humana employees. Read employee reviews and ratings on Glassdoor to decide if Humana is right for you.