Humana Manager, Care Management Support reviews

3.2

86% would recommend to a friend

(91 total reviews)
avatar

Jim Rechtin

100% approve of CEO

52% positive business outlook

Manager, Care Management Support employees have rated Humana with 3.2 out of 5 stars, based on 91 company reviews on Glassdoor. This indicates that most Manager, Care Management Support professionals have a good working experience there. Humana is rated in line with the average (within 1 standard deviation) by Manager, Care Management Support professionals compared to other employers within the Healthcare industry (3.4 stars).

Reviews by job title

91 reviews
2.0
Jun 21, 2016
Recommend
CEO approval
Business Outlook

Pros

The benefits for this position are good including 401K match. Paid time off is accrued at a rate of about 7 hours for every 2 week pay period. Tuition reimbursement is available along with many learning opportunities including computer based classes, classroom learning, webinars, RN.com, Get Abstract, Books 24x7 etc.. Most of these positions are work at home positions which saves time and money that would otherwise be spent on the work commute.

Cons

In my experience I found that hidden behind the beautiful words of the company values and mission is a culture which is fairly toxic. There is a lack of respect and an air of condescension from above toward employees in this position. There is little tolerance for any feedback contrary to the "company line." There is lack of respect toward clients and arguably unethical behavior toward clients. For a company employing around 10,000 nurses they aren't doing a whole lot for the nursing profession. At a time when nurses are being asked to further their education and invest more in personal development this company does not compensate for it. The company does not understand the difference between work satisfaction and work compensation. Those are two different things. There is a high turnover rate and it appears to be by design. However, my experience was mostly limited to the Humana at Home division which was somewhat isolated from the company as a whole. This brings up movement within the company. It is difficult to move from one area to another; often internal employees applied from within with no success and when applying externally were able to make the move or get an interview for posted positions. Ultimately, the day to day environment and limited raises in salary outweighed the benefits and I resigned of my own accord.

3.0
May 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Helping members understand their health conditions and working towards obtaining health gaols

Cons

There has been many challenges and changes within the company to prepare for CMS auditing

5.0
Mar 15, 2016
Recommend
CEO approval
Business Outlook

Pros

Great work/home balance, a lot of incentives for leading a healthy lifestyle, option to work from home.

Cons

Not a lot of room for advancement for those who do not have a medical background

Viewing 79 - 81 of 91 Reviews

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