Is Humana a good company to work for?

Humana has an overall rating of 3.6 out of 5, based on over 8,273 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 59% of employees would recommend working at Humana to a friend and 52% have a positive outlook for the business. The best reviews about Humana have been left by employees working as Sales Support Representative , Data and Reporting Professional II and Actuarial Intern .

Does Humana pay their employees well?

According to anonymously submitted Glassdoor reviews, Humana employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Humana. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Humana?

59% of Humana employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Humana 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Humana?

Customer Service Representative (211) , Analyst (85) , Project Manager (85) , Care Manager (83) , Consultant (82) , RN Case Manager (78) , Manager (73) , Pharmacy Technician (72) , Director (71) , Sales Representative (69) , Dms Sales Agent (64) , Registered Nurse (64) , Sales Associate (57) , RN Care Manager (56) , Grievance and Appeals Specialist (53)

What are the pros of working at Humana according to real employee reviews?

"Benefits are great and competitive" ((in 876 reviews)); "It can be a tedious job with tons of time on the road but the pay is good." ((in 555 reviews)); "The ability to work from home is a great plus" ((in 471 reviews)); "Good work life balance which is great" ((in 300 reviews)); "The flexibility and people are great!" ((in 273 reviews))

What are the cons of working at Humana according to real employee reviews?

"Disorganized and poor leadership" ((in 147 reviews)); "HR or hiring managers don't provide feedback after a rejection" ((in 143 reviews)); "Frequent layoffs and changes in regards to productivity aspects." ((in 133 reviews)); "call) with 20 hours weekly yet we get NO HOURS & NO TRAINING!! Why did they hire us exactly??" ((in 104 reviews)); "Middle management is self absorbed and upper management is blind to this fact." ((in 97 reviews))

What are employees saying about Humana layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Humana layoffs and their outlook for job security at Humana in 2026.

What are the top reviewed Humana locations?

Louisville , Tampa , Cincinnati , Green Bay , Phoenix , Miami , Miramar , Atlanta , San Antonio , Saint Petersburg , Irving , Chicago , Dallas , New York , Glendale , Houston , Tempe , San Juan , Jacksonville , Orlando , Springdale , Boston , De Pere , Milwaukee , Charlotte , Knoxville , Middleton , San Diego , New Orleans , Madison

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Humana

Humana reviews

3.6

59% would recommend to a friend

(1,228 total reviews)

Jim Rechtin

57% approve of CEO

52% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Compensation and benefits

3.6

Work/Life balance

3.5

Culture & values

3.3

Career opportunities

3.0

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

Reviews about "Culture"

Return to all reviews

3.0

Feb 18, 2026

Hired by a good leader will make the difference for you in this company

Scrum master

Recommend

CEO approval

Business Outlook

Pros

Growth opportunities. Paid certification and education credits. Decent overall work culture. Remote work options. Great coworkers

Cons

Constant re-organizing. High anxiety over constant layoffs. Leaders don't micromanage you...the systems do. Remote guilt to constantly be available leading to longer working hours with no breaks. If you enjoy being in useless meetings all day with no time to work until 4:30pm when everyone logs off and everything is an urgency and no leadership support, fear of speaking up because of being put on a lay off list.

1.0

Feb 10, 2026

Culture has become toxic

Strategy advancement advisor

Recommend

CEO approval

Business Outlook

Pros

401k match of 6%, typically 8-5 M-F

Cons

Executive leadership has negatively impacted culture, significantly cut pay and benefits, over worked, cut all professional development opportunities, revised annual performance evaluation process works to ensure minimal raise and bonus

4.0

Jan 27, 2026

Exceptional work culture

Market leader

Recommend

CEO approval

Business Outlook

Pros

Great place to work and grow.

Cons

Challenging staffing levels at times.

Viewing 16 - 18 of 1,228 Reviews

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Jobs at Humana

Fraud and Waste Investigator

Grievances & Appeals Representative

Manager, Care Management Support

Manager, Care Management Support

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