Is Humana a good company to work for as a Utilization Management Representative?

Utilization Management Representative professionals working at Humana have rated their employer with 3.1 out of 5 stars in 50 Glassdoor reviews. This is a lower than average score with the overall rating of Humana employees being 3.6 out of 5 stars. Search open Utilization Management Representative Jobs at Humana now and start preparing for your job interview by browsing frequently asked Utilization Management Representative interview questions at Humana .

Does Humana pay Utilization Management Representative employees well?

Utilization Management Representative professionals rate their compensation and benefits at Humana with 3.8 out of 5 stars based on 50 anonymously submitted employee reviews. This is 2.7% better than the company average rating for salary and benefits. Find out more about Utilization Management Representative salaries at Humana.

What are the top reviewed jobs at Humana?

Customer Service Representative (211) , Analyst (85) , Project Manager (85) , Care Manager (83) , Consultant (82) , RN Case Manager (78) , Manager (73) , Pharmacy Technician (72) , Director (70) , Sales Representative (69) , Dms Sales Agent (64) , Registered Nurse (64) , Sales Associate (57) , RN Care Manager (56) , Grievance and Appeals Specialist (53)

What are the pros of working at Humana according to real employee reviews?

"Great benefits and very professional" ((in 867 reviews)); "It can be a tedious job with tons of time on the road but the pay is good." ((in 542 reviews)); "The ability to work from home is a great plus" ((in 486 reviews)); "Good work life balance which is great" ((in 297 reviews)); "Great people and job flexibility" ((in 266 reviews))

What are the cons of working at Humana according to real employee reviews?

"Disorganized and poor leadership" ((in 150 reviews)); "HR or hiring managers don't provide feedback after a rejection" ((in 140 reviews)); "Frequent layoffs and changes in regards to productivity aspects." ((in 131 reviews)); "call) with 20 hours weekly yet we get NO HOURS & NO TRAINING!! Why did they hire us exactly??" ((in 99 reviews)); "Middle management is self absorbed and upper management is blind to this fact." ((in 96 reviews))

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Humana

Humana Utilization Management Representative reviews

3.1

27% would recommend to a friend

(50 total reviews)

Jim Rechtin

20% approve of CEO

29% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.4

Diversity & inclusion

2.5

Career opportunities

2.4

Culture & values

2.3

Work/Life balance

1.9

Senior management

Utilization Management Representative employees have rated Humana with 3.1 out of 5 stars, based on 50 company reviews on Glassdoor. This indicates that most Utilization Management Representative professionals have a good working experience there. Humana is rated in line with the average (within 1 standard deviation) by Utilization Management Representative professionals compared to other employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

50 reviews

5.0

May 8, 2025

Great company

Utilization review nurse

Recommend

CEO approval

Business Outlook

Pros

Good salary. Managers are awesome.

Cons

No flexibility with work schedule.

5.0

Apr 23, 2025

RN

Utilization review nurse

Recommend

CEO approval

Business Outlook

Pros

Great work life balance at company

Cons

Cannot think of any cons

2.0

Mar 22, 2025

Lots of micromanagement

Utilization review nurse

Recommend

CEO approval

Business Outlook

Pros

Good pay, work from home, remote

Cons

Literally every minute is tracked. They say they won’t micromanage you if you meet your metrics, but they keep raising the metrics so high it’s impossible to meet. You don’t have any time to take your lunch. No flexibility for appointments.

Viewing 13 - 15 of 50 Reviews

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Humana

Humana Utilization Management Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great company

RN

Lots of micromanagement

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