Does Huntswood pay their employees well?

According to anonymously submitted Glassdoor reviews, Huntswood employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Huntswood. This rating has decreased by 15% over the last 12 months.

How satisfied are employees working at Huntswood?

39% of Huntswood employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Huntswood 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Huntswood?

Complaints Handler (41) , PPI Case Handler (40) , Case Handler (35) , Customer Service Representative (16) , Contractor (11) , Team Leader (11) , Complaint Handler (9) , Customer Service Advisor (8) , PPI Complaint Handler (8) , Quality Assurance (8) , Data Gatherer (6) , PPI Complaints Handler (6) , Team Manager (6) , Customer Service (5) , Sales (5)

What are the pros of working at Huntswood according to real employee reviews?

"Good pay and can be flexible" ((in 41 reviews)); "Some extremely helpful, knowledgeable and friendly colleagues" ((in 15 reviews)); "Great people all the way to OP's & MD's" ((in 15 reviews)); "Money is good in the Job" ((in 15 reviews)); "Good salary and overtime available" ((in 14 reviews))

What are the cons of working at Huntswood according to real employee reviews?

"Poor management with little experience and knowledge of the job." ((in 24 reviews)); "Senior managers on the project are vastly overpaid and are on a power trip." ((in 16 reviews)); "Very unprofessional staff and awful training" ((in 10 reviews)); "no holiday or sick pay" ((in 10 reviews)); "Long hours but that is what it takes if you want to become successful" ((in 5 reviews))

Huntswood reviews

3.0

39% would recommend to a friend

(218 total reviews)

Martin Dodd

49% approve of CEO

39% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (218 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Huntswood has an employee rating of 3.0 out of 5 stars, based on 218 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Huntswood employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

218 reviews

1.0

Mar 25, 2026

Not great

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The salary is ok, until it's not

Cons

No work-life balance as shifts are 10hrs a day because apparently breaks are unpaid and don't count Working yourself to the bone and there's no recognition Monthly pay queries. Zero opportunities for growth. Instead of shutting down a campaign if client wants to leave, the company invents impossible targets and starts firing an average of 30 employees a month. Final payment will be incomplete and if you complain, they ignore you till you go away.

4.0

Feb 22, 2026

Huntswood

Outbound sales

Recommend

CEO approval

Business Outlook

Pros

Fully remote or Hybrid depending on campaign always felt supported

Cons

Holiday planning a bit of a nightmare

3.0

Jan 6, 2026

Huntswood complaints handler

Complaints handler

Recommend

CEO approval

Business Outlook

Pros

- Friendly team - Sometimes flexi is available - Good variety of work due to changing campaigns which can help build skills and CV - Supportive of personal life

Cons

- Upper management not as good as immediate management - can sometimes feel like you are chasing your tail for assistance - Sometimes the support can falter when it comes to the professional side if you are struggling

Viewing 4 - 6 of 218 Reviews

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Jobs at Huntswood

Customer Service Advisor

Huntswood

Huntswood reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Not great

Huntswood

Huntswood complaints handler

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Jobs at Huntswood