Does Huntswood pay their employees well?

According to anonymously submitted Glassdoor reviews, Huntswood employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Huntswood. This rating has decreased by 15% over the last 12 months.

How satisfied are employees working at Huntswood?

39% of Huntswood employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Huntswood 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Huntswood?

Complaints Handler (41) , PPI Case Handler (40) , Case Handler (35) , Customer Service Representative (16) , Contractor (11) , Team Leader (11) , Complaint Handler (9) , Customer Service Advisor (8) , PPI Complaint Handler (8) , Quality Assurance (8) , Data Gatherer (6) , PPI Complaints Handler (6) , Team Manager (6) , Customer Service (5) , Sales (5)

What are the pros of working at Huntswood according to real employee reviews?

"Good pay and can be flexible" ((in 43 reviews)); "Great people all the way to OP's & MD's" ((in 16 reviews)); "The money was good at the time" ((in 16 reviews)); "Good salary and overtime available" ((in 14 reviews)); "Some extremely helpful, knowledgeable and friendly colleagues" ((in 14 reviews))

What are the cons of working at Huntswood according to real employee reviews?

"Poor management with little experience and knowledge of the job." ((in 26 reviews)); "Senior managers on the project are vastly overpaid and are on a power trip." ((in 15 reviews)); "Constantly denied holidays." ((in 9 reviews)); "Very unprofessional staff and awful training" ((in 7 reviews)); "Long hours but that is what it takes if you want to become successful" ((in 7 reviews))

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Huntswood

Part of ResultsCX

Huntswood reviews

3.0

39% would recommend to a friend

(218 total reviews)

Martin Dodd

49% approve of CEO

39% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.0

Culture & values

3.0

Work/Life balance

2.9

Career opportunities

2.8

Senior management

2.8

Compensation and benefits

Huntswood has an employee rating of 3.0 out of 5 stars, based on 218 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Huntswood employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

218 reviews

2.0

Dec 23, 2025

Bad management

Fraud specialist

Recommend

CEO approval

Business Outlook

Pros

Friendly employees that are very helpful in settling in.

Cons

Management is extremely slow and sometimes unresponsive. Management seems to care more about adherance and job regulations than the employees that work for them

1.0

Nov 11, 2025

Appalling, toxic workplace

Sales representative

Recommend

CEO approval

Business Outlook

Pros

3pm Friday finishes. Attendance bonus.

Cons

Incompetent, elusive managers. Lack of support from anyone. Unbelievable workload. Constantly denied holidays. Phenomenal staff turnover. Constant loss of contracts.

2.0

Nov 4, 2025

Not great after new ownership

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

It was called CXP before and I legitimately loved that company but after Huntswood merger happened that's when it turned into your typical call center affair. Pay was decent but the campaigns were as difficult as they come.

Cons

Your usual call center stuff. I have nothing original to input

Viewing 7 - 9 of 218 Reviews

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Jobs at Huntswood

Customer Service Advisor