Is Hyatt a good company to work for?

Hyatt has an overall rating of 3.9 out of 5, based on over 8,102 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 74% of employees would recommend working at Hyatt to a friend and 63% have a positive outlook for the business. The best reviews about Hyatt have been left by employees working as Human Resources , Human Resources Manager and Human Resources Coordinator .

Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

74% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (113) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"GREAT BENEFITS!! Insurance is great and the hotel discounts." ((in 745 reviews)); "And some of the people that work there are great people whom I will miss." ((in 335 reviews)); "All of the staff is friendly and seems to genuinely care about each other while at work." ((in 141 reviews)); "great staff and coworkers to work with" ((in 130 reviews)); "Good company and work environment" ((in 89 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 378 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 332 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 258 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 179 reviews)); "I have a bad manager now and I know there were better choices for the job." ((in 148 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

Chicago , Orlando , San Diego , New York , Denver , Austin , Atlanta , Omaha , San Antonio , Washington , Seattle , Dallas , San Francisco , Houston , Los Angeles , Miami , Phoenix , Scottsdale , New Orleans , Incline Village , Bellevue , Huntington Beach , Tampa , Saint Louis , Sacramento , Philadelphia , Jacksonville , Boston , Moore , Jersey City

Hyatt reviews

3.9

74% would recommend to a friend

(6,977 total reviews)

Mark S. Hoplamazian

82% approve of CEO

63% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,977 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

7K reviews

4.0

Aug 8, 2008

Not a bad company to work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good opportunities for promotion. If you are prepared to relocate. Good benefits, good environment. Not a bad company to work for. Salary compensation slightly higher than industry average. Morale generally good

Cons

Long hours, recognition is weak. Too focused on hiring minorities and females than the best person for the job. Very old fashioned in terms of how long people should be in the position before promotion. have to move out to move up walk a mile in their shoes. never forget what it is like to be one of the soldiers on the battle field. Not a bad company to work for

1.0

Jul 14, 2008

Hyatt Place hotel is overworking and UNDERPAYING their Gallery Hosts and Gallery Hosts are fed up!

Gallery host

Recommend

CEO approval

Business Outlook

Pros

The benefits, the Hyatt name, my co-workers- the hotel looks nice...that's all I can think of!

Cons

OVERWORKED, UNDERPAID, UNDERSTAFFED- we get paid 10.oo to start and we do EVERYTHING in the hotel except the housekeeping-keep in mind we have a kitchen so the front desk staff does all the regular front desk work AND all the cooking/ cleaning/meetings (catering them and setting up/tearing down/ and we set up the breakfast and tear down breakfast we serve Starbucks specialty coffees and drinks...wine and beer..it goes on and on...for $10 measly dollars an hour- minimum wage is almost that!!!! I was making this much money in HIGH SCHOOL!!!!! I can buy 2 gallons of gas for working 2 hours!!! We are tired and management does not care.

5.0

Jun 25, 2008

Opportunities are abundant!

Administration

Recommend

CEO approval

Business Outlook

Pros

Amazing benefits - in terms of - what company lets you stay at their hotels for free!!!

Cons

Can be long hours depending on what department you work in.

Viewing 6970 - 6972 of 6,977 Reviews

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Jobs at Hyatt

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Hyatt

Hyatt reviews

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Not a bad company to work for

Hyatt Place hotel is overworking and UNDERPAYING their Gallery Hosts and Gallery Hosts are fed up!

Opportunities are abundant!

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