Hyatt reviews

3.9

74% would recommend to a friend

(6,977 total reviews)
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Mark S. Hoplamazian

82% approve of CEO

63% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,977 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

7K reviews
2.0
Jun 17, 2008
Recommend
CEO approval
Business Outlook

Pros

Benefits are really nice. The associates are nice to work side by side. It is a bit difficult to see the good in something when there is so many small issues to address.

Cons

Personal life is little or non existent, communications with upper management as to how to train new employees is barely recognized. Involving present employees in effective problem management mostly falls on deaf ears.

5.0
Jun 12, 2008
Recommend
CEO approval
Business Outlook

Pros

It’s all about career opportunities… this is a place where the staff really are very good friends. It makes it a great place to work as you enjoy the people you work with. There is structure and support for further training and development here; however, associates are empowered to find unique ways to make our guests stay more enjoyable as well as the ability to find your own way to be successful at Hyatt. Our best ideas and innovations come from those who work with our guests every day. I started off my career with Hyatt in an entry level position and worked in many different areas of the business. You can grow with this company and yet have many different experiences. Can't beat the benefit of staying at other Hyatt properties for free.

Cons

The hospitality business can mean long hours at times. It is about pleasing our guests and we run a 24 hour operation. This cn be challenging at times.

4.0
Jun 12, 2008
Recommend
CEO approval
Business Outlook

Pros

"family" culture creates a positive daily experience

Cons

Promotions of people who may not be ready because they understand our "culture"

Viewing 6973 - 6975 of 6,977 Reviews

Glassdoor has 8,102 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.