HydraFacial reviews

2.6

34% would recommend to a friend

(208 total reviews)
avatar

Pedro Malha

38% approve of CEO

33% positive business outlook

HydraFacial has an employee rating of 2.6 out of 5 stars, based on 208 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HydraFacial employee rating is 28% below average for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

208 reviews
1.0
May 29, 2022
Recommend
CEO approval
Business Outlook

Pros

Small fast growing company , great folks to work with at lower level of management.

Cons

Arrogant senior management , no real strategy and spending money on overhead like it’s going out of style . Also very high turnover due to poor culture . New ceo is an ivory tower guy completely disconnected from any reality even one level down. New leadership in IT is like robots, always preaching down in town halls and have no understanding or empathy for employees .

2.0
May 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Great product and it’s a well loved service. Decent branding and product has a good reputation.

Cons

BDMs and CESs are EXTREMELY UNDERPAID and overworked. WAY too much busy work. LOTS of people looking to leave because of this. This company will have a hard time attracting new and keeping current employees if they don’t make the salary more competitive and the ridiculous “busy” work for the BDM and CESs less. Too many variables needed to make any commissions and constantly changing and unrealistic “goals”. The high turnover rate will continue to happen if this isn’t changed . The Capital Sales managers make ALL the money and it’s very unfair and the field people do the real work supporting customers. Lots of companies trying to steal and hire unhappy Hydrafacial employees because of the low pay!

2.0
May 5, 2022
Recommend
CEO approval
Business Outlook

Pros

Unique and exciting brand in skin health Offers opportunities to create exciting customer experience Product (treatment) is well-loved

Cons

Staff turnover Tedious and messy internal communications that lacks transparency Toxic leadership Big ideas, fast-moving targets, unrealistic timelines, poor manpower Largely 'disconnected' organisation A huge believer in personalities types (your future is almost pre-determined)

Viewing 115 - 117 of 208 Reviews

Glassdoor has 230 HydraFacial reviews submitted anonymously by HydraFacial employees. Read employee reviews and ratings on Glassdoor to decide if HydraFacial is right for you.