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      HydraFacial

      Part of BeautyHealth

      Is this your company?

      HydraFacial reviews

      2.6

      34% would recommend to a friend

      (208 total reviews)
      avatar

      Pedro Malha

      38% approve of CEO

      33% positive business outlook

      Ratings by demographic groups

      HydraFacial has an employee rating of 2.6 out of 5 stars, based on 208 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HydraFacial employee rating is 28% below average for employers within the Personal Consumer Services industry (3.6 stars).

      Reviews by job title

      208 reviews
      2.0
      Oct 22, 2023

      Listen to your people!

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hydrafacial is a great treatment.

      Cons

      The current executive leadership has made one bad decision after another, and they refuse to listen to the people who helped build this company. They have gotten away from caring about the customer, when that’s actually one of the many big things they need to do to be successful again. DO WHAT IS RIGHT FOR YOUR CUSTOMERS. Unfortunately, it seems to be a sinking ship, as the leaders seem to be doing nothing to help the situation. Your entire staff is devastated to see the company they helped build be destroyed.

      avatar
      HydraFacial Response
      2y
      We want to thank you for leaving your feedback. As a rapidly growing and agile company, we recognize communication is key to our success. That includes listening to our team members. We often rely on their ideas for improvements we can make. Our WON TEAM values at BeautyHealth are rooted in a foundation of transparency, kindness, accountability and empowerment. We expect all leaders in the company to role model these values, and are working on additional ways to further ingrain our values into the company. If you’d like to discuss this feedback further, please reach out to your HR Business Partner or email us at hr@beautyhealth.com.
      1.0
      Oct 22, 2023

      Toxic with unfit leadership

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      People that are below leadership level are genuinely nice to work with and want to do good for the company. Fast paced environment was a positive for me personally.

      Cons

      Bloated and inexperienced leadership team. Too many senior level hires that do not know how to manage people. Very politically charged. No trust. Poor decision making. Does not value employees and will throw you under the bus at any moment.

      avatar
      HydraFacial Response
      2y
      Thank you for sharing – we appreciate this feedback. Our WON TEAM values at BeautyHealth are rooted in a foundation of transparency, kindness, accountability and empowerment. We expect all leaders in the company to role model these values, and are working on additional ways to further ingrain our values into the company. Please know our HR business partners are always available to discuss any challenges you may be having and help identify a resolution. If you’d like to discuss this feedback further, please reach out to your HR Business Partner or email us at hr@beautyhealth.com.
      1.0
      Apr 25, 2023

      That’s where you will learn to be a politician

      Marketing director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some coworkers are so smart and became family. The free Hydrafacial when you can get it. Remote work.

      Cons

      They never use to let people go with the old CEO. People were quitting because it was badly organized. Now with the new one they get laid off and the style is “don’t let the door hit you in the way out”! It’s a weekly occurrence where you find out a coworker is no longer there. No one cares if you are gone either. Very political at the top and as you read before, if you aren’t in the click, you are out. I was there 2 years and the strategy changed weekly. It’s exhausting trying to navigate and stay productive. I find it ironic that the answers to investors are always wishy washy and people haven’t opened their eyes yet? You can try it out but you have been warned.

      avatar
      HydraFacial Response
      3y
      While we are pleased to read you formed close bonds with your coworkers and liked some of our perks, we are disheartened you did not feel our care for our people in your time with the company. Our WON TEAM is the driving force behind our success and we deeply value our employees. Our rapid growth requires our team members to be nimble and agile as we race toward the tremendous opportunity ahead of us. It is always our hope that the winning team we have in place can adapt with us as we grow. After all, team members are often driving the change within our organization with better systems, processes and ideas to continually improve the business. If you’d like to discuss this feedback further, feel free to contact us at hr@beautyhealth.com.
      Viewing 25 - 27 of 208 Reviews
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      ReviewsHydraFacial reviews

      Glassdoor has 230 HydraFacial reviews submitted anonymously by HydraFacial employees. Read employee reviews and ratings on Glassdoor to decide if HydraFacial is right for you.