IBM Systems Service Representative SSR reviews

4.0

89% would recommend to a friend

(118 total reviews)
avatar

Arvind Krishna

69% approve of CEO

83% positive business outlook

Systems Service Representative SSR employees have rated IBM with 4.0 out of 5 stars, based on 118 company reviews on Glassdoor. This indicates that most Systems Service Representative SSR professionals have a good working experience there. IBM is rated in line with the average (within 1 standard deviation) by Systems Service Representative SSR professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

118 reviews
1.0
Mar 20, 2012
Recommend
CEO approval
Business Outlook

Pros

IBM looks good on resume

Cons

Terrible pay, constant lies to employees, only stock holders matter, terrible raise if you even get one, favoritism for employees that kiss butt regardless of actual skill, CEO making 1000% more than average employees, corporate level bonuses from laying off good workers while the rest of us get pay-cuts and are expected to work even harder since those that were not RA'd yet. now the rest of the people are jumping ship finding higher paying jobs, respect and doing less work . now customers are affected since head count is so low and moral is all but gone. In short if you want to work for IBM think again, if you are still working for IBM get out ASAP. you cannot advance, you cannot make more money and you can be let go today, tomorrow no matter how good you are at your job. Your actual skill means nothing to management, the only thing that matters is numbers, made up fictional, political numbers, PBC is a complete joke. They are not a US company anymore and need to loose their tax break rights.

3.0
Dec 10, 2011
Recommend
CEO approval
Business Outlook

Pros

job feels secure, there is always training for new products, there are several company discounts

Cons

not very much room for growth you are expected to be on call 24/7 the quality of life is not high

Viewing 112 - 114 of 118 Reviews

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