IPC reviews

Extremely poor communication. Human resources are non-existant. Senior level management hardly associates with the rank and file. Lay offs are common. Morale is at an all time low.

The policies do not hold up so don't tell the customer a policy because management will bend the rules every time and never have your back. No help from colleagues on how to learn your job or what is expected of you. Training is through eLearning. Hostile work environment with frequent layoffs and everyone in job protection mode. A lot of yelling and very unprofessional environment. Everyone, including management, talks about how much they hate "this place". Raises are less than the increase in health care and over time actual take home pay decreases. Reviews are not taken seriously, although your pay increases rely on them. The pay increase goes to whomever is getting along with the boss. Lots and lots of people with 15+ years in the same chair and they can be an asset but many of them have never worked anywhere else and do not understand best business practices. Very weak on diversity and women are not given equal opportunity. All women over 40 in Chicago have been laid off except Sales. Internal IT applications and processes are a mess and require more work and patience than the actual job. PCs and Laptops are issued OLD and everyone experiences the pains of hard drive crashes.