IRS reviews

3.3

56% would recommend to a friend

(3,622 total reviews)

35% positive business outlook

IRS has an employee rating of 3.3 out of 5 stars, based on 3,622 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

4K reviews
1.0
Jan 26, 2022

Low Pay, Stressful

Recommend
CEO approval
Business Outlook

Pros

Company Benefits like health, dental, 401k, etc

Cons

Angry callers, stressful work environment, rude managers, strict guidelines for every little second spent on or off the phones. Feels too overwhelming, controlling and very very unorganized for training new hires. They throw new hires on phones after 5-6 weeks of training and expect them to know every law, policy or regulation. On top of that, work/life balance sucks because they tell you whether or not you can take leave on certain dates since you’re in a demanding call center that takes over 1,000 calls per week.

1.0
Oct 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Job security if you don't do things you are repeatedly warned not to do.

Cons

The IRS employees as a whole are the largest group of unprofessional annoying, rude, miserable, unhealthy, and often alcoholic, group of employees I've ever seen or worked with. They are hired often because they have family that work there! Not because they even necessarily meet the minimal requirements that are supposedly required for the job I.e. 4 years of college or equivalent experience. How does a 19 year old who can't even do her own work have that experience? No, her mom actually illegally does some of her daughter's work! Goodbye taxpayer privacy. The employees have never seemed to care about this country. It's not even part of the several months long training to mention once that we should be out are serving our country. And every day thousands of dollars go out to Identity Thieves. All day. Every day. And obviously.

Viewing 10 - 12 of 3,622 Reviews

Glassdoor has 3,890 IRS reviews submitted anonymously by IRS employees. Read employee reviews and ratings on Glassdoor to decide if IRS is right for you.