IRS reviews

3.3

56% would recommend to a friend

(3,622 total reviews)

35% positive business outlook

IRS has an employee rating of 3.3 out of 5 stars, based on 3,622 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRS employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

4K reviews
4.0
Aug 3, 2018
Recommend
CEO approval
Business Outlook

Pros

Incredibly knowledgable, professional, and caring teammates -- Each and every person I encountered cared deeply about the American taxpayers, and was devoted to the work they did. At the end of my first month, I had a manager retired after 40 years of service -- that's emblematic of the dedication that the people working at the IRS had. Some of the brightest and most experienced minds in analysis -- I worked as an analyst and had the privilege to interact with over a dozen teams during my tenure. Each and every person was incredibly experienced genuinely cared about me. Additionally, because the agency tends to have staff on board for such long periods of time, most people were very knowledgeable about the IRS and its inner-workings which made learning easy. Big problems that matter -- On my first day, I got asked to quantify a $400 million dollar tax compliance problem. After that project, I was working on developing strategies for a $20 billion dollar revenue stream. When you're working with the country's financial data, every project is absolutely enormous. I loved coming into work each day and tackling issues with scale that truly mattered to the country. Data, Data, Everywhere and all available to analyze -- The IRS is one of the most data-rich environments out there. Some of the documentation, training, and experience here is on par with the world's best and biggest tech companies (if not better). This place is literally a dream for a data wonk. The work I did here set me up and had recruiters knocking on my door every other week. Stable (relatively) Job -- You have incredible job stability. The statistics don't lie... you're more likely to die on the job than get fired.

Cons

Political battleground -- As someone who really loved doing the work and making the agency better, it hurt hearing the way politicians and friends demonize the agency. As long as you get used to being bashed in the news/media -- you're all set! Promotion = Tenure -- No matter how good or hard you worked, promotions were awarded narrowly based on time at level, and number of years spent in the seat. I had some analysts with 20+ years of experience that I was teaching how to do a LEFT JOIN Old School -- Technology in some areas is very advanced (data infrastructure, cataloguing, etc.), but very outdated in others (SAS 2003... shudders). Average/Below-Average Pay -- When I left the IRS I made 2X-3X as much going into private sector. Bureaucracy -- You enter an agency where the bulk of the workforce is set to retire in 10 years. This also means that they hold onto old, mundane hierarchies that boggle the mind. I had some meetings where I was not allowed to sit at the main table since I was a junior analyst.

1.0
Jun 20, 2016
Recommend
CEO approval
Business Outlook

Pros

Great work life balance as far as hours (M-F) and plenty of time off accrued between Annual and Sick Time.

Cons

Management can make or break the position especially depending on your location. Some are allowed to not follow the Union Contract and will disallow benefits such as working from home. Managers can also enforce their own standard even if it is not listed in the Revenue Manual which guides the position duties and how to complete. They are also allowed to speak down and even harass employees if they do not follow exact manager directive even if another method for completion got the job done just as well.

4.0
Feb 7, 2023

good and bad

Recommend
CEO approval
Business Outlook

Pros

Different opportunities available if you are unhappy with your job. Many jobs permit working from home. Donated sick leave if you run out of your own. It is a union job so managers cant just fire you or pick on you. Potential bonus available. Holidays, good vacation and sick time. Great pension if you put your funds into it as IRS will match some percentage of it (free money is always good) NOTE: my experience / job does not cover all positions/types of work

Cons

Tons of paperwork and administration work take time away from the actual job. A bit too much pressure on finishing tasks when IRS is short staffed and/or equipment is old. Lots of old equipment. Many jobs are one person jobs: it is 'yours' and no other person does your job when you are out sick/on vacation so work piles up. IRS tries to save money by finding and securing new vendors, software, etc. The time it takes to learn the new steps is too much as it happens too often. There was one piece of software I never learned - I had no time -- and it was recently replaced. Great, avoided wasting time that eats into my regular 'real' work with that one. New persons will miss out on interactions with older staff due to "work from home". I learned most of the job from interacting with coworkers and/or listening. It takes about 5 years to really learn the job, the software, the law, the rules, etc

Viewing 7 - 9 of 3,622 Reviews

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