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ITCON Services

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ITCON Services reviews

2.6

39% would recommend to a friend

(63 total reviews)

Zarrar Husain

32% approve of CEO

34% positive business outlook

ITCON Services has an employee rating of 2.6 out of 5 stars, based on 63 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ITCON Services employee rating is 32% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

63 reviews
1.0
Sep 13, 2017
Recommend
CEO approval
Business Outlook

Pros

There are a few nice managers and employees. It is possible, if you are not a manager, to get on a good team and to gain good IT work experience for a government client. Benefits exist, although not bad, they are not as great as the company thinks. Free coffee and snacks.

Cons

The CEO is too hands-on. This seems like a plus when you are being hired, but his management style is to govern by fear. He brags about making employees cry and talks behind their backs when he is dissatisfied. He does not communicate expectations and is also easily intimidated by smart people. For this reason, the company can never improve upon mistakes because, unless he can pass it off as his own idea, he does not take their advice. This creates stressful situations where employees are on edge at all times. They either have to emulate his attitude by acting the same way or fighting about the most minuscule things, but more often than not, they end up quitting. In a few months at the company, I saw many people quit and witnessed several managers get berated, belittled in public, and screamed at for not meeting expectations that the CEO did not communicate in the first place. This resulted in a company culture of yes men. I also saw many employees think it was okay to talk behind partners' backs while on the phone with them - I think a direct result of seeing how the CEO talks about clients and employees behind their backs. Employees' time is also not respected. I saw several IT workers told to work 12 hour days for a month at a separate office. The workers didn't complain because most are in the country on work visas. They were not compensated with extra pay, even for extra commute time or even fed meals. Other employees are also expected to stay late without being asked and without any incentive or expectation of time off at a later date.

avatar
ITCON Services Response
8y
Thank you very much for the constructive review. As a small but growing company, we do recognize that there are always ways we can improve. Additionally, we recognize that as a services company, our employees are essential to our customers’ success. For this reason, we are constantly looking for meaningful ways our employees can contribute to both their professional growth and our customers’ success.
2.0
Oct 2, 2014
Recommend
CEO approval
Business Outlook

Pros

Small, growing company with a young, mostly talented staff. Good inroads into various governmental IT programs for entry level employees. Decent benefits for a small company.

Cons

Salaries and work incentives gravitate toward the lower range of the spectrum, and the CEO frequently displays a narcissistic tone, prohibiting from investing in his company's future. High expectations of multi-responsibility work ethic for the lower wage and with little encouragement offered.

1.0
Sep 7, 2024
Recommend
CEO approval
Business Outlook

Pros

None that I'm aware of.

Cons

I had an extremely negative experience working at ITCON Services, primarily due to the CEO's leadership style. He fosters a toxic work environment by creating conflicts among employees and imposing unreasonable demands on the team. His management approach is both manipulative and chauvinistic; he frequently humiliates employees, particularly those outside his core group, during meetings (yelling at employees who aren’t his coreligionists is common). In private conversations, however, he adopts a sweet-talking demeanor, which only heightens the atmosphere of distrust. The lack of integrity and transparency severely harms the workplace culture. What exacerbates these issues is the CEO’s blatant favoritism and the family-based control over the company. ITCON operates like a revolving door, especially for employees of different ethnicities, as the organization appears structured to benefit his inner circle. HR offers no support in addressing any issues; complaints to HR seem to vanish into a black hole, as the department is complicit in advancing the CEO's agenda. Given these deeply ingrained issues, if you have any other options, no matter how challenging they seem, I would strongly recommend choosing those over ITCON Services.

Viewing 7 - 9 of 63 Reviews

Glassdoor has 68 ITCON Services reviews submitted anonymously by ITCON Services employees. Read employee reviews and ratings on Glassdoor to decide if ITCON Services is right for you.