Idera, Inc. reviews

3.0

39% would recommend to a friend

(218 total reviews)
avatar

Randy Jacops

55% approve of CEO

36% positive business outlook

Idera, Inc. has an employee rating of 3.0 out of 5 stars, based on 218 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Idera, Inc. employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

218 reviews
1.0
Jun 8, 2019
Recommend
CEO approval
Business Outlook

Pros

- The ability to say "I work at a large tech company in Austin" - The schedule is flexible and a manageable work-life balance is attainable if you do not invest yourself in caring much about the work part. - Some of the team members are great - you just never know who is going to stay and the turnover could be used as a way to wipe the board clean and get back to how feedback looked from 2015-2017. - There's a party to boost morale, drink alcohol, and feel optimistic about the company's future for one night a year.

Cons

- The inability to say "I am happy working at a large tech company in Austin" - The relationships between upper management, sales, and marketing are not healthy. - When you apply for a job (if you even get to speak with your potential coworkers), highly recommend you ask current employees how long they have been there & if they are happy - it does not take much to read between the lines to see what they won't say. It is sad for lack of a better term. - When you take a look at the reviews over the past 2 years, it is upsetting to see how much employee happiness and culture have been devalued. The quality of work and the value of employees became low on the list of priorities as long as EBITA can be presented in a positive light to the people that are not involved in the actual work. - You will not have any type of communication with the people in control, you are a number. - There is no investment in finding legitimate talent for marketing - only how to quickly fill positions for the lowest salary that were once managed by people with actual management experience. - The turnover rate in Austin must be a record high and causes major issues that impact everyone in some way. - Quick decisions are made after skilled managers leave for new opportunities and there is a clear lack of talent. When you look at the actual skills and experience in new management, it is silly - but not funny - it impacts people's lives and the revolving door continues to regurgitate unhappy employees that have actual skills. - No matter what actual work is done or what you have contributed to the company, it will mean very little as a new manager comes in every few months. It seems as if employees are either going through the motions or are already looking for a way out.

1.0
Mar 30, 2019

Sales

Recommend
CEO approval
Business Outlook

Pros

Not a one, maybe a few individuals that need to get the hell out of there too. I take that back, the SE team is the only good thing and they are extremely undervalued.

Cons

Everything, while working there myself and everyone experiences abuse - unless you are one of their prize ponies. There is a handful, probably not many anymore, that get to do what ever they want; work from home, straight up steal a deal from the rest, and get double the territory and accounts, but are not held to the daily metrics like the rest. The rest get shamed and threatened if not 100 dials, and exceeding the rest of their worthless metrics. Call blitzes weekly, with zero thought or consideration that these people just got over 15 emails and calls from us just last week. Customers, the poor customers, much like the employees are lied to and screwed over. Out of integrity and not being able to put my name behind IDERA - it was a no brainer to leave. If you’ve read this, PLEASE don’t take it as one disgruntled former employee - you will so regret ever ever working there. You and all that remain there except the management deserve better. Management is a soul sucker and verbally abusive. You’re threatened daily and lied to. They are the worst!! They would not be a manager anywhere else, one molecule away from physically being a steaming turd.

1.0
Mar 22, 2022

Behold the great and powerful Idera Model

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- After 85% of the team is gone there will be plenty of empty chairs for you to fill. Sorry, I mean Idera offers lots of opportunity for advancement. - They all seem nice enough, just don't look behind the curtain because you probably won't like that part. - Lots of cool sister companies

Cons

Let's be clear about the game plan here or what is repeatedly referred to as "the Idera model". They want to provide good enough software with the absolute most basic level of customer support possible. When you're company is acquired by Idera they immediately begin the cost cutting exercise. Can't fault them for that, but you probably won't like their approach. They set out to cull the employee base, but they don't lay most people off immediately unless local laws dictate ethical dismissal practice. They go through the process of icing you out slowly over a couple months to stoke fear and uncertainty so that you'll go get another job and they can avoid severance and unemployment costs. The Idera Model doesn't value the people that work there it serves only to create value for a handful of executives and shareholders. Randy Jacops tells you on day 1 that if they can hire someone from Upwork to do your job for $3/ hr that's what they're going to do. Believe him. You'll have to decide for yourself if the mystical Idera model will reward your hard work and effort over time. (Spoiler, it won't unless your name is Randy Jacops or a shareholder of Idera)

Viewing 7 - 9 of 218 Reviews

Glassdoor has 243 Idera, Inc. reviews submitted anonymously by Idera, Inc. employees. Read employee reviews and ratings on Glassdoor to decide if Idera, Inc. is right for you.