InMotion Hosting reviews

3.4

58% would recommend to a friend

(235 total reviews)

Todd Robinson

74% approve of CEO

53% positive business outlook

InMotion Hosting has an employee rating of 3.4 out of 5 stars, based on 235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The InMotion Hosting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

235 reviews
4.0
Jun 27, 2025

Great company

Recommend
CEO approval
Business Outlook

Pros

Friendly environment and Fast paced

Cons

Leadership struggles and a lot of them seem underqualified

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InMotion Hosting Response
10mo
Thank you for taking the time to share your experience with us and for being part of the team for more than five years. We’re glad to hear that our amazing team members helped to make your time with us more enjoyable and that you were able to benefit from our fast-paced approach to solutions. Leaders from all departments are required to participate in a training series which covers topics such as diversity and inclusion, performance management, employment law and interview training to help them strengthen their skills and provide the best possible support to their team members. We provide additional training in our Leadership Academy for both those interested in becoming leaders as well as current leaders in order to cultivate their leadership qualities. We have confidence in our leaders abilities to apply their training successfully but, as a company, we emphasize the importance for leaders to continue to improve in how they can support their team along with our external customers. We have a number of ways to collect and distribute feedback to our leadership team including stay interviews, third party confidential surveys, the employee suggestion program, regular organized chats with HR, and monthly leadership steering meetings for leaders to discuss strategies for improvement with their peers. We appreciate you taking the time to provide feedback on your experience, we’re always open to considering opportunities for improvement. Although you are no longer a part of our team, if you would like to provide more specific details on areas you thought we could improve in please feel free to reach out to recruiters@inmotionhosting.com.
4.0
Jun 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay with bonus opportunities.

Cons

There is limited growth potential.

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InMotion Hosting Response
12mo
Thank you for your feedback. We’re happy to hear that you found the compensation and bonus structure to be a highlight of your experience with us. Supporting the growth of our team members is very important to us, so in addition to any position openings that become available, we are proud to have created many other avenues for our team members to work on their professional growth. These include: continued education training sessions focused on technical and soft skills, Leadership Academy and Emerging Leaders courses, reimbursement for tuition and certification expenses. Some other development-focused programs include Walk-a-Day shadowing opportunities, Career Coaching meetings with HR, and a Peer Mentor Program. Again, we thank you for taking the time to share your experience. We encourage you to reach out if you would like to discuss any more specific feedback by emailing recruiters@inmotionhosting.com.
2.0
Mar 9, 2025

Great place to start

Recommend
CEO approval
Business Outlook

Pros

Lots of learning Friendly co-workers

Cons

Pay is only decent Sometimes have a lot of work to do, other times nothing to do Lots of work drama and buddy buddy in leadership

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InMotion Hosting Response
1y
Thank you for taking the time to share your experience. It’s great to hear that you found opportunities to learn and grow during your time with us. We are very thankful for such amazing team members and are happy to hear that they helped make your time with us more enjoyable. Compensation bands are reviewed regularly based on position and increases are administered to base pay related to performance on an annual basis. We aim to provide our team members with a broad compensation package that includes medical benefits, paid time off, paid holidays, profit sharing, and a 401K savings plan with company match opportunities. In addition to these benefits, we also offer paid time off to volunteer in your community, parental leave, a floating holiday to be used at team member’s discretion, a Professional Development program which reimburses eligible team members for tuition and certification expenses, as well as a flexible work environment where most team members are able to work fully remote. We take into account the anticipated contact volume for phone calls, tickets and live chats when creating schedules and review that data regularly for any longer term trends when determining staffing needs for our customer facing teams. During times when volume may be slower than expected, our team members are encouraged to participate in continuing education courses, mentoring other team members, and contributing to internal help articles. Our TimeBack program also gives team members the ability to raise their hand to log off early in times of low volume. Our leadership at all levels also continues to grow in their abilities to support each team member through ongoing training and development on a range of topics such as performance management, employment law and professionalism in the workforce. We have also committed to diversity and inclusion efforts through company-wide training, internal analysis of DE&I factors to ensure fairness in advancements, hires, and compensation, and a dedicated employee-run committee to help identify areas of improvement. Please feel free to reach out to recruiters@inmotionhosting.com with any specific feedback so we can continue to improve. We appreciate your time in sharing this information and your feedback has been passed along to senior leadership for review.
Viewing 7 - 9 of 235 Reviews

Glassdoor has 237 InMotion Hosting reviews submitted anonymously by InMotion Hosting employees. Read employee reviews and ratings on Glassdoor to decide if InMotion Hosting is right for you.