InMotion Hosting reviews

Thank you for taking the time to share your feedback with us. We are so thankful for such amazing team members who are essential to making InMotion Hosting such a great company. It's great to hear that you found opportunities to learn during your time with us. In order to maintain coverage for our customers, we do have a system in place that schedules team members for breaks and ensures necessary coverage for incoming contacts. Each team member gets scheduled for a 1 hour lunch break, and an additional two or three 15 minute breaks depending on the length of their shift. Any time a restroom break is needed, our team members are able to step away while keeping in communication with their leaders if they need to be taken out of contacts. There may be times when team members who are supposed to be on break need more time to finish assisting the current customer they are working with and breaks can get pushed back slightly. Supervisors will assist or help route contacts when needed to ensure breaks are being taken. We definitely want our team members to have the tools they need to succeed in their roles and regularly assess equipment for necessary upgrades, either in conjunction with or independent of suggestions from team members. This review has led to a recent change across the Customer Success teams in the form of upgrades for our customer facing roles including an increase in RAM to help improve the speed and performance of our computers. We’re confident this will be a positive change for our team members and welcome feedback on how we can continue to improve. Again, we appreciate you taking the time to share your experience. Please feel free to reach out to recruiters@inmotionhosting.com if you would like to share any additional feedback.

We appreciate you taking some time to share your feedback.Our leadership team works hard to create a culture where we value our team members so it’s great that you have had such a positive experience. We review position compensation bands regularly and administer base pay increases related to performance on an annual basis. In an effort to provide a broad total compensation package, our benefits include medical benefits, paid time off, paid holidays, profit sharing, time off to volunteer in your community, and a 401K savings plan with company match opportunities. We are also proud to support our Team Members by offering different opportunities such as Walk-a-Day, Career Coaching, and reimbursement for courses and certifications to help grow their skill sets. Please feel free to chat with HR if you would like to share any other feedback. We’re happy to have you as part of the team. If you have any additional feedback you would like to share, please take part in our Employee Suggestion program or connect with your leader directly to share how we can continue to improve. Additionally, please contact a member of the HR team or email hr@inmotionhosting.com if you have any questions. We're happy to have you as part of the team!