Included Health reviews

3.1

44% would recommend to a friend

(687 total reviews)
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Owen Tripp

56% approve of CEO

42% positive business outlook

Included Health has an employee rating of 3.1 out of 5 stars, based on 687 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

687 reviews
1.0
Dec 28, 2024
Recommend
CEO approval
Business Outlook

Pros

You can work from home

Cons

I had one of my managers literally say "I don't want you to burn out until the next project comes, then give it your all". Leadership makes quick reactionary decisions, managers try to roadmap for the year but there is a re-org every 3 months, deadlines are set without engineers in the room which leads to a lot of friction. Every 3-4months, subject matter experts are either fired or quit leading a lot of knowledge loss. Newly onboarded engineers don't understand the nuances and decisions that lead us here, which inevitably leads them to add to the tech debt. If you truly value your sanity, life outside of work, and a non-toxic work environment then DON'T WORK HERE.

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Included Health Response
1y
Thanks for your candid feedback. This is never the experience we want for anyone at Included, and your feedback is crucial in helping us ensure this improves for others. We'll make sure this is escalated to leadership - thanks again for taking the time to share these insights with us.
1.0
Nov 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Some colleagues were supportive and skilled but they either left or were managed out

Cons

The environment has gone downhill rapidly. Leadership seems disconnected, and employee concerns are ignored. The workplace has become unhealthy, with low morale. There’s little emphasis on work-life balance or employee well-being anymore.

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Included Health Response
1y
Thanks for this valuable feedback - this is not consistent with our company values and isn't ever the experience we want for anyone on the team. We take this to heart and will make sure it's shared with folks on our end.
1.0
Nov 17, 2024

The ship is going down

Recommend
CEO approval
Business Outlook

Pros

All pros are gone, there used to be some good ones

Cons

Watch Titanic and you’ll understand this shipwreck. The company has tried to do to much too fast and ended up steering us into an iceberg. We’ve seen a tremendous loss of talent in 2024 because the company had failed to heed the warnings given. The layoffs are so sickening and leadership just doesn’t seem to care. Everyone has such ambitious goals and managers get off the hook so easily because of distracted directors and above. There is no accountability. There are under performers that everyone knows about and they seem to survive layoffs over and over while they let go of truly talented team members.

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Included Health Response
1y
This is never what we want to hear and are sorry it's been your experience. We take your insights to heart, particularly as we continue to further build out our performance review process. If you're open to it, your Talent Partner is always available to listen and provide support to help improve your experience on the team. Thanks for all you do.
Viewing 46 - 48 of 687 Reviews

Glassdoor has 740 Included Health reviews submitted anonymously by Included Health employees. Read employee reviews and ratings on Glassdoor to decide if Included Health is right for you.