Included Health reviews

3.1

44% would recommend to a friend

(687 total reviews)
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Owen Tripp

56% approve of CEO

42% positive business outlook

Included Health has an employee rating of 3.1 out of 5 stars, based on 687 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

687 reviews
1.0
May 22, 2025

Still operating like a start up…12 years later

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay and time off

Cons

Too much work - No time to take PTO without getting sorely behind as everything is a fire drill Lack of clear tactics to achieve the strategy Leadership has grown up with the company and lacks the experience needed to grow the business

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Included Health Response
1y
Thanks for this candid feedback. This sounds chaotic and frustrating, which is never the experience we want for anyone on the team. We will keep your feedback in mind as we continue to evolve our tools and processes, and appreciate you taking the time to share it with us.
1.0
Feb 7, 2025

Poor Work culture

Recommend
CEO approval
Business Outlook

Pros

Decent salary and comp package

Cons

Terrible work culture that is Positive for sake of positivity. Not actually implemented. All my coworkers were trying to get ahead and take credit for themselves. Needing help was met with "it is a you problem" response. Poor WLB. Terrible leadership who don't what anything and can't make decisions. Maybe it was just the team I was on, but I had to get out.

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Included Health Response
1y
This is never what we want to hear and are sorry it was your experience. We take your insights to heart, particularly the concerns you highlighted around collaboration and support. We'll share this with leadership, and appreciate all you did as part of the team.
3.0
Dec 28, 2024

Few Opportunities for Career Advancement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Mission - Collaborative team

Cons

- Company is at a stage where they are hiring externally rather than investing in current employees, even for those in good standing - Laxmi of transparency CEO took a sabbatical 2 months ago and we haven't heard anything about when he's coming back to work - Organizational structure has not changed to accommodate the company's growth and needs - Emphasis is on rolling out new products instead of improving existing foundational products - Product developments and roll outs are only half-baked - 401k match was taken away until we achieved profitability. We achieved that this year but now leadership says we have to maintain profitability before they'll consider reinstating it

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Included Health Response
1y
Thanks for your feedback and your dedication over the past few years. We hear your concerns about career growth and transparency, which are key priorities for us. While we strive to approach both thoughtfully, we recognize there are times when we may fall short. We’ll share your feedback with the appropriate teams. In the meantime, we encourage you to reach out to your Manager or Talent Partner to discuss your concerns further—they’re always here to support you!
Viewing 73 - 75 of 687 Reviews

Glassdoor has 740 Included Health reviews submitted anonymously by Included Health employees. Read employee reviews and ratings on Glassdoor to decide if Included Health is right for you.