Is Included Health a good company to work for?

Included Health has an overall rating of 3.1 out of 5, based on over 740 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 44% of employees would recommend working at Included Health to a friend and 42% have a positive outlook for the business. The best reviews about Included Health have been left by employees working as Director , Manager and Records Specialist .

Does Included Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Included Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Included Health. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Included Health?

44% of Included Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Included Health 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Included Health?

Care Coordinator (64) , Nurse Practitioner (22) , Software Engineer (20) , Patient Care Coordinator (19) , Records Specialist (15) , Physician (12) , Senior Software Engineer (12) , Therapist (12) , Manager (11) , Director (10) , Registered Nurse (8) , Clinician (7) , Medical Records Specialist (7) , Psychologist (7) , Family Nurse Practitioner (6)

What are the pros of working at Included Health according to real employee reviews?

"The benefits are great." ((in 65 reviews)); "Great people that work very hard every day to help connect patients to the highest quality patients." ((in 57 reviews)); "Culture is great and super inclusive" ((in 49 reviews)); "Pay and working remotely were pretty good." ((in 38 reviews)); "Great team and a super interesting field to be in" ((in 34 reviews))

What are the cons of working at Included Health according to real employee reviews?

"Poor management highlighted by unrealistic expectations" ((in 28 reviews)); "Some managers don't effectively communicate on some areas, which would led them to cover their tracks at some of their employees' expense, there was also overworking their employees, and during my time, they also removed their 401k contribution benefit as well." ((in 19 reviews)); "Training is horrible." ((in 16 reviews)); "Frequent Layoffs" ((in 15 reviews)); "Benefits are good but no 401k match." ((in 8 reviews))

What are employees saying about Included Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Included Health layoffs and their outlook for job security at Included Health in 2026.

What are the top reviewed Included Health locations?

San Francisco , Reno , Lewiston , New York , Houston , Los Angeles , Charlotte , Minneapolis , Phoenix , Dallas , San Diego , Chicago , Texas City , Denver , Philadelphia , Boston , California City , Tampa , Atlanta , Richmond , Arlington , Maine , Washington , Nashville , Indianapolis , Canton , Boulder , Colorado Springs , Seattle , Baltimore

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Included Health

Included Health reviews

3.1

44% would recommend to a friend

(687 total reviews)

Owen Tripp

56% approve of CEO

42% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Compensation and benefits

3.2

Culture & values

3.1

Work/Life balance

3.0

Career opportunities

2.7

Senior management

Included Health has an employee rating of 3.1 out of 5 stars, based on 687 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

687 reviews

2.0

Feb 24, 2023

Insulting Pay

Nurse practitioner

Recommend

CEO approval

Business Outlook

Pros

The job offers autonomy and flexibility.

Cons

Recently cut Nurse Practitioner base pay to $38.71/hour with minimal bonus opportunity that does not bring compensation anywhere near a fair or livable wage. Employees suddenly cannot make ends meet. Compensation plan is confusing, even to the people that are responsible for explaining it to employees. Nurse Practitioners are a female dominated group and the glass ceiling seems taller than ever with this company.

Included Health Response

We take your feedback seriously, particularly as we have done intentional work to ensure equitable and competitive compensation at Included. The Clinical compensation model is multi-layered with both base salary and bonus eligibility, which can be complex to understand. However, our data shows that the overall compensation package is in-line with the market. We recommend reaching out to your Manager or Talent Partner for additional support in navigating your particular situation.

1.0

Apr 14, 2022

run

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

you can work from home

Cons

everything else, management doesn't care for their employees. They overwork you and still demand more.

2.0

Aug 25, 2021

A Sinking Ship…

Care coordinator

Recommend

CEO approval

Business Outlook

Pros

Fantastic insurance plan for single folks; not so much for those with dependents. Kind, passionate coworkers.

Cons

The company has not increased staffing adequately to match new customer contracts. Care team employees are overworked, underpaid, and undervalued. High management turnover, and very little oversight for those in management positions. Some folks in leadership are wonderful, others are abusive and retaliatory. Executive team is dishonest and out of touch.

Included Health Response

We're glad you appreciate working with our dedicated team, but sorry to hear your frustrations with other aspects of the business. We'll keep your insights in mind as we continue to invest in training opportunities and resources for strong and inclusive management.

Viewing 76 - 78 of 687 Reviews

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Jobs at Included Health

Virtual Care Referral Coordinator (Temp)

Implementation Specialist

Director, Client Success

Sr. Manager, Procurement & Accounts Payable