Included Health reviews

3.1

44% would recommend to a friend

(687 total reviews)
avatar

Owen Tripp

56% approve of CEO

42% positive business outlook

Included Health has an employee rating of 3.1 out of 5 stars, based on 687 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

687 reviews
1.0
Aug 11, 2023

Good mission with dishonest leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company mission is strong truly wants to help people and change healthcare

Cons

Dishonest management and practices. HR team is not transparent or helpful or knowledgeable. The pay isn’t good enough to deal with the chaos honestly.

avatar
Included Health Response
2y
This is disheartening to hear, but really important feedback for us. We take your review seriously and will share this with leadership as your experience doesn't reflect the employer we want to be.
3.0
Jan 19, 2023

The mission drives our work

Recommend
CEO approval
Business Outlook

Pros

IH has a strong vision. IH is in an innovative industry. Overall executive leadership has clear vision.

Cons

There's no pay transparency for leadership roles. You're often tasked with more responsibilities but promotions are hard to come by. It's not uncommon to be given expanded responsibilities but no pay increases beyond the standard annual performance review that doesn't even cover inflation when it is at a reasonable rate - much less with this high inflation rate. Leadership is highly interested in cutting costs which often comes at the peril of employees/member experience. They provide many stock options but that is not really helpful if you're unable to afford to buy those stocks given the meager pay raises. There's been a series of layoffs during my tenure and those aren't generally handled very well.

avatar
Included Health Response
3y
Thank you for taking the time to share your insights with us. We are diligently working on our pay transparency approach, including manager training and FAQs. This work has been underway since the fall and will be communicated more broadly in the coming months. If you have any questions in the meantime, your Talent Partner will be able to help.
1.0
Dec 20, 2022
Recommend
CEO approval
Business Outlook

Pros

The staff was nice to interact with

Cons

I’ve never reviewers an employer before but IH practices really bother me. As a part time employee not being paid for my time and expected to do task that wasn’t compensated and hourly pay. I bit disorganized in their operation. Typically if you’re an hourly employee you should be paid for all task work related. No free labor, otherwise switch part time to salary. And consider a higher pay. The wages I received were not clinician pay. Compared to other Telehealth opportunities earnings are about 40-50% less per hour and you’re doing a lot more work here than urgent care.

Viewing 91 - 93 of 687 Reviews

Glassdoor has 740 Included Health reviews submitted anonymously by Included Health employees. Read employee reviews and ratings on Glassdoor to decide if Included Health is right for you.