Included Health reviews

3.1

44% would recommend to a friend

(687 total reviews)
avatar

Owen Tripp

56% approve of CEO

42% positive business outlook

Included Health has an employee rating of 3.1 out of 5 stars, based on 687 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

687 reviews
3.0
Dec 20, 2023

Culture deteriorating

Recommend
CEO approval
Business Outlook

Pros

Good employee benefits program available.

Cons

Leadership has created a culture of needing to document everything to ensure you can cover yourself if anything negative happens for a client.

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Included Health Response
2y
This lack of empowerment is not something we want for employees - we're disappointed to hear this was your experience at Included. We're currently investing in Manager Training to equip people leaders with the knowledge and skills necessary to create supportive environments within their teams. We'll take this feedback to heart as we develop that curriculum.
3.0
Sep 6, 2023
Recommend
CEO approval
Business Outlook

Pros

great employees and vision - remote work

Cons

There is no transparency about the work that’s being done or decisions coming down the pipeline. You have to be in the room when decisions are made to have your voice heard. A lot of really great ideas are shared and never even considered because there’s no way to get those recommendations to decision makers or those working on product enhancements. We have so much untapped potential that is just lost. Training and onboarding is a disaster. They continue to invest heavily in developing this and don’t seem to make significant improvements.

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Included Health Response
2y
We thank you for your detailed feedback. Our Orientation & Onboarding and Training programs are something we continue to grow and iterate on company-wide, as well as at the functional level. This is important feedback as we think about team-specific onboarding processes and will bring it to the correct leadership.
4.0
Sep 5, 2023
Recommend
CEO approval
Business Outlook

Pros

The people are nice, the culture and work environment is conducive

Cons

The pay! And the system in place for the pay! Very confusing and honestly is counterproductive

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Included Health Response
2y
Thank you for this feedback. The Clinical compensation model is multi-layered with both base salary and bonus eligibility, which can be challenging to navigate. However, our data shows that the overall compensation package is in-line with the market. We recommend reaching out to your Manager or Talent Partner for additional support in navigating your particular situation.
Viewing 88 - 90 of 687 Reviews

Glassdoor has 740 Included Health reviews submitted anonymously by Included Health employees. Read employee reviews and ratings on Glassdoor to decide if Included Health is right for you.