Is Included Health a good company to work for?

Included Health has an overall rating of 3.1 out of 5, based on over 740 reviews left anonymously by employees. This rating has been stable over the past 12 months. 44% of employees would recommend working at Included Health to a friend and 42% have a positive outlook for the business. The best reviews about Included Health have been left by employees working as Director , Manager and Records Specialist .

Does Included Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Included Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Included Health. This rating has been stable over the past 12 months.

How satisfied are employees working at Included Health?

44% of Included Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Included Health 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Included Health?

Care Coordinator (64) , Nurse Practitioner (22) , Software Engineer (20) , Patient Care Coordinator (19) , Records Specialist (15) , Physician (12) , Senior Software Engineer (12) , Therapist (12) , Manager (11) , Director (10) , Registered Nurse (8) , Clinician (7) , Medical Records Specialist (7) , Psychologist (7) , Family Nurse Practitioner (6)

What are the pros of working at Included Health according to real employee reviews?

"Benefits are great for a single person." ((in 60 reviews)); "Great people that work very hard every day to help connect patients to the highest quality patients." ((in 56 reviews)); "Culture is great and super inclusive" ((in 51 reviews)); "Pay and working remotely were pretty good." ((in 39 reviews)); "Great team and a super interesting field to be in" ((in 31 reviews))

What are the cons of working at Included Health according to real employee reviews?

"Poor management highlighted by unrealistic expectations" ((in 30 reviews)); "Favored, often inexperienced managers aren't held accountable, leading to decreased morale and increased turnover." ((in 19 reviews)); "Training is horrible." ((in 16 reviews)); "Frequent Layoffs" ((in 15 reviews)); "There's no 401k match!" ((in 8 reviews))

What are employees saying about Included Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Included Health layoffs and their outlook for job security at Included Health in 2026.

What are the top reviewed Included Health locations?

San Francisco , Reno , Lewiston , New York , Houston , Los Angeles , Charlotte , Minneapolis , Phoenix , Dallas , San Diego , Chicago , Texas City , Denver , Philadelphia , Boston , California City , Tampa , Atlanta , Richmond , Arlington , Maine , Washington , Nashville , Indianapolis , Canton , Boulder , Colorado Springs , Seattle , Baltimore

Included Health reviews

3.1

44% would recommend to a friend

(687 total reviews)

Owen Tripp

56% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Included Health has an employee rating of 3.1 out of 5 stars, based on 687 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

687 reviews

3.0

Jan 23, 2025

Good but foulty

Member specialist representative

Recommend

CEO approval

Business Outlook

Pros

Good benefits Good pay Remote

Cons

No understanding of ones situation at home Leadership changes and everything changes all over the sudden

Included Health Response

1y

Thanks for all you contributed as part of the team, and for sharing this feedback. It's great to hear you enjoyed the flexibility of remote work, and the strength of our compensation and benefits packages. We're sorry that you did not feel supported in navigating work-life balance though, as we know that's a key part of what makes for a positive employee experience. This isn't the experience we want for anyone on the team, and will escalate this to leadership. Wishing you all the best!

3.0

Jan 15, 2025

low morale

Case management

Recommend

CEO approval

Business Outlook

Pros

flexible time work from home

Cons

changes with no training or support is common

Included Health Response

1y

Thanks for sharing this insight into your time at Included. Training and support are such key parts of the employee experience, especially as we grow and scale. It's important that the team feels that in the day-to-day, and we're sorry this hasn't been your experience. We'll share this with leadership and also recommend reaching out to your Talent Partner for additional support. Thanks again!

1.0

Jan 7, 2025

Avoid this company if you care about your mental health

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Care clinicians work hard to improve health care.

Cons

Pure dictatorship ruled by engineering managers from Grand Rounds days. Dare not to make any mistakes or disagree with your manager or else you'll be laid off as part of another reorg or placed on PIP and forced to resign. These managers are not there to help you grow and be happy. They are only there to get promoted at your expense, humiliate you and then show you the door. If you care about your mental health, stay away from this place!

Included Health Response

1y

Thank you for your feedback. We’re sorry to hear about your experience. We value your input to help us improve and will share your insights with leadership. Additionally, to clarify, Included Health does not remove, replace, or post inauthentic reviews. We only review, respond, and share the feedback on our end.

Viewing 94 - 96 of 687 Reviews

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Jobs at Included Health

Virtual Care Referral Coordinator (Temp)

Implementation Specialist

Client Success Manager

Sr. Manager, Procurement & Accounts Payable

Included Health

Included Health reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good but foulty

low morale

Avoid this company if you care about your mental health

Top companies for "Compensation and Benefits" near you

Jobs at Included Health