Included Health reviews

3.1

43% would recommend to a friend

(145 total reviews)
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Owen Tripp

57% approve of CEO

42% positive business outlook

Reviews by job title

145 reviews

Reviews about "Compensation"

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2.0
Feb 24, 2023

Insulting Pay

Recommend
CEO approval
Business Outlook

Pros

The job offers autonomy and flexibility.

Cons

Recently cut Nurse Practitioner base pay to $38.71/hour with minimal bonus opportunity that does not bring compensation anywhere near a fair or livable wage. Employees suddenly cannot make ends meet. Compensation plan is confusing, even to the people that are responsible for explaining it to employees. Nurse Practitioners are a female dominated group and the glass ceiling seems taller than ever with this company.

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Included Health Response
3y
We take your feedback seriously, particularly as we have done intentional work to ensure equitable and competitive compensation at Included. The Clinical compensation model is multi-layered with both base salary and bonus eligibility, which can be complex to understand. However, our data shows that the overall compensation package is in-line with the market. We recommend reaching out to your Manager or Talent Partner for additional support in navigating your particular situation.
1.0
Feb 13, 2023

Useless Leaders and Managers

Recommend
CEO approval
Business Outlook

Pros

If you want to work <20hrs and earn a low-range salary, this is the place. - Easy to coast. Didn't make a difference when I tried vs when I did nothing. Managers didn't seem to know or care enough. - Company incentivizes to avoid ownership. You don't get any reward for taking risks anyways. It makes things easier if you want to do nothing and coast.

Cons

If you want to grow, this is not the place. - Managers are all words no actions. Practically useless when it comes to getting anything done. Along with PMs who don't know anything besides filing useless tickets, they love to plan all year and get nothing done. - Business model rewards sales to bring in any contracts. Often times the contract bakes in something that is not supported by the product. So N clients = N different configurations => unscalable product. - At this company, engineers are just mere developers not problem solvers. Instead of engineers owning the product, PMs and managers own the products. The cherry on top is the organization is divided by stack not by domain. Getting anything done is pretty much impossible. Again, talking to PMs or managers doesn't really help. - They actually treat engineers like garbage. Low pay, gaslighty management, stories I hear / stuff I personally experiences (that I won't share for obvious reasons) and the fact that they started hiring contractors because they couldn't find full time hires all show how leaders really think about the employees. - Because you don't get rewarded for risk taking, no one wants to take charge. This makes getting anything done very hard. Leadership doesn't seem to care as all they care about is giving each other a pat on the back at self-celebratory all hands. - For a company that's been around for awhile, technology is very bad. Engineering quality is sub-par and the quality of engineers has gotten worse after the merger.

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Included Health Response
3y
We will certainly share this with leadership so we can continue to improve. One of our values is "We Seek Diverse Perspectives," so we always value hearing about different experiences, even ones that were challenging. Thanks for your feedback.
2.0
Jan 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Nice coworkers even though you barely get to talk to them

Cons

Low pay, understaffed, micromanaging supervisors, and unrealistic caseloads

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Included Health Response
3y
We appreciate you sharing this feedback. We take compensation seriously and have done analysis to ensure that our compensation is in line with industry standards. We are grateful for all you do and encourage your to discuss your compensation expectations with your manager.
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