Included Health reviews

3.1

44% would recommend to a friend

(688 total reviews)
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Owen Tripp

56% approve of CEO

42% positive business outlook

Included Health has an employee rating of 3.1 out of 5 stars, based on 688 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

688 reviews
5.0
Sep 17, 2020

My best career move!

Recommend
CEO approval
Business Outlook

Pros

Grand Rounds has been the best career move for me. I was searching for growth and variety and this is exactly what Grand Rounds provides. I always feel like I’m learning and growing as a healthcare provider as we expand our care to more and more people. The team is amazing and I enjoy the support and great morale which is genuine. Grand Rounds does a great job of recognizing their staff and thanking them for efforts above the norm.

Cons

No major downside at this company unless you are not a flexible person.

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Included Health Response
5y
Thank you for your kind review. We are so grateful for the amazing work of our clinical team and the creativity and compassion you bring to your work and our members everyday. It takes visionary clinicians to create new ways of delivering and supporting better healthcare for all. We couldn't do it without you!
3.0
Nov 11, 2019

It’s a call center

Recommend
CEO approval
Business Outlook

Pros

We help people find top quality doctors and find the right care they need.

Cons

We don’t do this for our own employees. We are too busy to take care of ourselves. We are so busy it takes a toll on our own health. We are not who we really are indoors that we are outdoors. We are a sweatshop indoors walking a brand, although a very good meaningful brand with a useful purpose. And now we have a cheap health insurance to prove it.

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Included Health Response
6y
First, thank you for taking the time to write a review. Your feedback is important to us and we want to address your concerns. Grand Rounds helps millions of people get the best care and we want our employees to be primary beneficiaries of our products and services. Our changes to our 2020 healthcare plans are designed to support our employees and their beneficiaries to benefit fully from our products, free of charge. Please reach out to me via email if you have specific areas of benefits concern; I'd love to hear what it is and to share that feedback with our employee experience team. Burnout in our working world today is real and we take this seriously. While we’re growing fast, we’re continuing to take steps to support this growth in more scalable and sustainable ways by adding new skills and resources to the team and improving our tools and processes. Our paid vacation, volunteering time off, our Blueboard experience awards and team offsites also aim to help our team members rest, reset and refocus their energy. Again, please share other ideas you have with me and I'll see what's possible. We appreciate all that you do here and we hope this response has helped. --Danielle Snow, SVP Patient Care
3.0
Sep 6, 2019

Good people, bad culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Smart, kind and curious individuals work at Grand Rounds

Cons

- Some of the leadership is amateur, and acts that way - Recruiting process was awful. Disorganized, and said whatever they needed to to get you in the door - The quality of the product is not great. I wouldn't recommend anyone to use it. I think it'll improve as more talent comes in. - Sales driven. Decisions are made to make money, sometimes at the expense of "putting patients first".

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Included Health Response
6y
The best way for us to improve as a team is to listen to all of our employees, both current and former, so we appreciate your thoughts and feedback. Thank you for pointing out your recruiting experience as not what you’d hoped for. We’re always working on improving our processes and feedback from employees and candidates alike help us to make that experience better all the time. We take pride in our culture and our efforts to build an enjoyable, inclusive, and empathetic employee experience and continue to iterate based on advice like yours. Thanks for your contributions to the team during your tenure.
Viewing 220 - 222 of 688 Reviews

Glassdoor has 742 Included Health reviews submitted anonymously by Included Health employees. Read employee reviews and ratings on Glassdoor to decide if Included Health is right for you.