Is Included Health a good company to work for?

Included Health has an overall rating of 3.2 out of 5, based on over 742 reviews left anonymously by employees. This rating has been stable over the past 12 months. 44% of employees would recommend working at Included Health to a friend and 41% have a positive outlook for the business. The best reviews about Included Health have been left by employees working as Director , Manager and Records Specialist .

Does Included Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Included Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Included Health. This rating has been stable over the past 12 months.

How satisfied are employees working at Included Health?

44% of Included Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Included Health 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Included Health?

Care Coordinator (64) , Nurse Practitioner (22) , Software Engineer (20) , Patient Care Coordinator (19) , Records Specialist (15) , Physician (12) , Senior Software Engineer (12) , Therapist (12) , Manager (11) , Director (10) , Registered Nurse (8) , Clinician (7) , Medical Records Specialist (7) , Psychologist (7) , Family Nurse Practitioner (6)

What are the pros of working at Included Health according to real employee reviews?

"Great people that work very hard every day to help connect patients to the highest quality patients." ((in 56 reviews)); "Benefits are great for a single person." ((in 54 reviews)); "Culture is great and super inclusive" ((in 50 reviews)); "Pay and working remotely were pretty good." ((in 39 reviews)); "Amazing team ." ((in 36 reviews))

What are the cons of working at Included Health according to real employee reviews?

"Poor management highlighted by unrealistic expectations" ((in 30 reviews)); "Frequent Layoffs" ((in 17 reviews)); "Favored, often inexperienced managers aren't held accountable, leading to decreased morale and increased turnover." ((in 17 reviews)); "Training is horrible." ((in 15 reviews)); "There's no 401k match!" ((in 7 reviews))

What are employees saying about Included Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Included Health layoffs and their outlook for job security at Included Health in 2026.

What are the top reviewed Included Health locations?

San Francisco , Reno , Lewiston , New York , Houston , Los Angeles , Charlotte , Minneapolis , Phoenix , Dallas , San Diego , Chicago , Texas City , Denver , Philadelphia , Boston , California City , Tampa , Atlanta , Richmond , Arlington , Maine , Washington , Nashville , Indianapolis , Canton , Boulder , Colorado Springs , Seattle , Baltimore

Included Health reviews

3.2

44% would recommend to a friend

(688 total reviews)

Owen Tripp

56% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Included Health has an employee rating of 3.2 out of 5 stars, based on 688 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

688 reviews

3.0

Sep 6, 2023

Training is a train wreck

Management

Recommend

CEO approval

Business Outlook

Pros

great employees and vision - remote work

Cons

There is no transparency about the work that’s being done or decisions coming down the pipeline. You have to be in the room when decisions are made to have your voice heard. A lot of really great ideas are shared and never even considered because there’s no way to get those recommendations to decision makers or those working on product enhancements. We have so much untapped potential that is just lost. Training and onboarding is a disaster. They continue to invest heavily in developing this and don’t seem to make significant improvements.

Included Health Response

2y

We thank you for your detailed feedback. Our Orientation & Onboarding and Training programs are something we continue to grow and iterate on company-wide, as well as at the functional level. This is important feedback as we think about team-specific onboarding processes and will bring it to the correct leadership.

3.0

Sep 6, 2023

Flexible work environment

Records specialist

Recommend

CEO approval

Business Outlook

Pros

You can work anywhere in the US. Full benefits.

Cons

Not fair pay with inflation and poor training

Included Health Response

2y

Thank you for your feedback and for highlighting the flexibility at Included. We also value you sharing your concerns about compensation and career growth, two elements of the employee experience that are really important. Given their personal nature, we suggest reaching out to your Manager or Talent Partner who can provide customized support for your specific situation.

4.0

Sep 5, 2023

Extremely low pay for NPs

Nurse practitioner

Recommend

CEO approval

Business Outlook

Pros

The people are nice, the culture and work environment is conducive

Cons

The pay! And the system in place for the pay! Very confusing and honestly is counterproductive

Included Health Response

2y

Thank you for this feedback. The Clinical compensation model is multi-layered with both base salary and bonus eligibility, which can be challenging to navigate. However, our data shows that the overall compensation package is in-line with the market. We recommend reaching out to your Manager or Talent Partner for additional support in navigating your particular situation.

Viewing 247 - 249 of 688 Reviews

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Jobs at Included Health

Implementation Specialist

Client Success Manager

Consultant Relations Director

Sr. Manager, Procurement & Accounts Payable

Included Health

Included Health reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Training is a train wreck

Flexible work environment

Extremely low pay for NPs

Top companies for "Compensation and Benefits" near you

Jobs at Included Health