Is Included Health a good company to work for?

Included Health has an overall rating of 3.2 out of 5, based on over 743 reviews left anonymously by employees. This rating has been stable over the past 12 months. 44% of employees would recommend working at Included Health to a friend and 41% have a positive outlook for the business. The best reviews about Included Health have been left by employees working as Director , Manager and Records Specialist .

Does Included Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Included Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Included Health. This rating has been stable over the past 12 months.

How satisfied are employees working at Included Health?

44% of Included Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Included Health 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Included Health?

Care Coordinator (64) , Nurse Practitioner (22) , Software Engineer (20) , Patient Care Coordinator (19) , Records Specialist (15) , Senior Software Engineer (13) , Physician (12) , Therapist (12) , Manager (11) , Director (10) , Registered Nurse (8) , Clinician (7) , Medical Records Specialist (7) , Psychologist (7) , Family Nurse Practitioner (6)

What are the pros of working at Included Health according to real employee reviews?

"The benefits are great." ((in 69 reviews)); "Great people that work very hard every day to help connect patients to the highest quality patients." ((in 57 reviews)); "Culture is great and super inclusive" ((in 50 reviews)); "The team is collaborative and creative" ((in 36 reviews)); "Hourly pay is good and fair." ((in 35 reviews))

What are the cons of working at Included Health according to real employee reviews?

"Poor management highlighted by unrealistic expectations" ((in 31 reviews)); "Favored, often inexperienced managers aren't held accountable, leading to decreased morale and increased turnover." ((in 19 reviews)); "Not fair pay with inflation and poor training" ((in 15 reviews)); "Frequent Layoffs" ((in 15 reviews)); "Benefits are good but no 401k match." ((in 9 reviews))

What are employees saying about Included Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Included Health layoffs and their outlook for job security at Included Health in 2026.

What are the top reviewed Included Health locations?

San Francisco , Reno , Lewiston , New York , Houston , Los Angeles , Charlotte , Minneapolis , Phoenix , Dallas , San Diego , Chicago , Texas City , Denver , Philadelphia , Boston , California City , Tampa , Atlanta , Richmond , Arlington , Maine , Washington , Nashville , Indianapolis , Canton , Boulder , Colorado Springs , Seattle , Baltimore

Included Health reviews

3.2

44% would recommend to a friend

(689 total reviews)

Owen Tripp

56% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (689 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Included Health has an employee rating of 3.2 out of 5 stars, based on 689 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

689 reviews

2.0

May 26, 2023

Went from my best job ever to a living nightmare

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I started at DOD in 2020 and it was a culture where we were working on manageable product commitments. Initially I felt appreciated and like I was making a difference in healthcare.

Cons

Since the merger with Grand Rounds and the company became Included Health, I have had FIVE managers in 3 years and my role has been continually redefined. I feel like I am always on the defense and trying to prove myself. Priorities are shifting and we are understaffed. I can't catch up and honestly would leave for a new job if the market was better. In addition it was a big blow to team morale when a talented team member reported concerns about a manager, and then that team member was asked to leave the company while the manager got a big pay out. I also feel like there is no room for course correcting from mistakes. My new (5th) manager wants me to take on new responsibilities that don't have a precedent, and I am beyond stressed out. When I bring up issues about workload, I am told to figure it out with my team. Great, thanks...

Included Health Response

2y

We take your feedback seriously and are sorry to hear your experience has been negative since the merger. The team is constantly striving to become better as we continue to evolve our business and ways of working. Since it sounds like this is specific to your experience, we recommend discussing these concerns with your manager and talking through potential strategies for achieving greater balance in your role. Your well-being is important to us and your manager is here to help.

5.0

May 25, 2023

Great company to work for

Customer care coordinator

Recommend

CEO approval

Business Outlook

Pros

There mission is what we strive to complete everyday

Cons

Tech issues and staff shortage

Included Health Response

2y

Thanks for all you do! We're committed to growing our team based on the needs of our business, and continue to actively hire. If there are specific concerns about tech or staffing challenges, your Manager and Talent Partner are great resources for further discussion.

5.0

May 23, 2023

Great opportunity for telehealth work

Licensed clinical social worker lcsw

Recommend

CEO approval

Business Outlook

Pros

Support, flexibility, team, continuing education

Cons

Not always enough time or availability to connect with coworkers

Included Health Response

2y

Thanks for all you do for Included Health. Having a flexible work environment is a big pro, but can also limit in-person connection with coworkers. We've committed to investing annually in team offsites for groups to come together for goal-setting, updates and team building. Our 7 Employee Resource Groups are also a fantastic way to foster relationships across the business.

Viewing 277 - 279 of 689 Reviews

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Jobs at Included Health

Implementation Specialist

Client Success Manager

Sr. Manager, Procurement & Accounts Payable

Consultant Relations Director

Included Health

Included Health reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Went from my best job ever to a living nightmare

Great company to work for

Great opportunity for telehealth work

Top companies for "Compensation and Benefits" near you

Jobs at Included Health