Is InfoCision a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at InfoCision have rated their employer with 3.3 out of 5 stars in 22 Glassdoor reviews. This is a higher than average score with the overall rating of InfoCision employees being 2.2 out of 5 stars. Search open Customer Service Representative CSR Jobs at InfoCision now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at InfoCision .

Does InfoCision pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at InfoCision with 2.5 out of 5 stars based on 22 anonymously submitted employee reviews. This is 38.1% better than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at InfoCision.

What are the top reviewed jobs at InfoCision?

Communicator (164) , Customer Service Representative (103) , Call Center Representative (32) , Customer Service Representative (CSR) (22) , Telemarketer (19) , Program Supervisor (13) , Sales Representative (11) , Fundraiser (9) , Business Account Manager (8) , Call Center Agent (8) , Call Center Supervisor (8) , Communications (7) , Account Representative (6) , Applications Developer (6) , Customer Service (6)

What are the pros of working at InfoCision according to real employee reviews?

"Work from home is awesome" ((in 66 reviews)); "People are nice and if you need help you just need to ask and someone will help." ((in 55 reviews)); "The benefits are good and reasonable with today's rates!" ((in 19 reviews)); "Flexible hours and able to makeup hours" ((in 19 reviews)); "Coworkers are nice and friendly." ((in 17 reviews))

What are the cons of working at InfoCision according to real employee reviews?

"poor management .. supposed to be a no pressure environment but they force you to make sales even when the customers don’t want it." ((in 32 reviews)); "Bad training "classes"" ((in 28 reviews)); "Unexperienced and unprofessional supervisors." ((in 28 reviews)); "Managers have no clue what is happening and would rather be Social with other then doing work." ((in 12 reviews)); "$100 Bonus on your check if you meet the weekly star system goals posted." ((in 12 reviews))

Skip to content Skip to footer

Notifications

InfoCision

InfoCision Customer Service Representative CSR reviews

3.3

59% would recommend to a friend

(22 total reviews)

Craig Taylor

60% approve of CEO

13% positive business outlook

Ratings by category

4.7

Work/Life balance

3.9

Diversity & inclusion

3.2

Culture & values

2.9

Career opportunities

2.7

Senior management

2.5

Compensation and benefits

Customer Service Representative (CSR) employees have rated InfoCision with 3.3 out of 5 stars, based on 22 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. InfoCision is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

22 reviews

5.0

Nov 22, 2022

Excellent

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Infocision is very family oriented and training is exceptional

Cons

Training times could be longer and more effective

1.0

Nov 21, 2022

Lousy campaigns

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Paid training, trainers were decent

Cons

Once you've been on the phone for like a couple of weeks they switch you to terrible campaigns

1.0

Sep 16, 2022

Low Pay

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Nice people to work for

Cons

Unhelpful Supervisors Pay based on state 👎 Bad training classes Pushy for sales

Viewing 7 - 9 of 22 Reviews

Top companies for "Compensation and Benefits" near you

AT&T

3.8★Compensation & Benefits

Verizon

4.1★Compensation & Benefits

T-Mobile

3.9★Compensation & Benefits

Comcast

3.8★Compensation & Benefits

Jobs at InfoCision

Entry Level Supervisor-Remote

FLORIDA only - Work at Home Call Center Representative

VIRGINIA only - Work at Home Call Center Representative

MISSOURI only - Work at Home Call Center Representative

GEORGIA only - Work at Home Call Center Representative

InfoCision reviews FAQs

InfoCision reviews InfoCision Customer Service Representative (CSR) reviews

InfoCision

InfoCision Customer Service Representative CSR reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Excellent

Lousy campaigns

Low Pay

Top companies for "Compensation and Benefits" near you

Jobs at InfoCision

InfoCision reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

InfoCision reviews FAQs

Jobs at InfoCision