InfoTrack reviews

3.3

49% would recommend to a friend

(291 total reviews)

58% positive business outlook

InfoTrack has an employee rating of 3.3 out of 5 stars, based on 291 company reviews on Glassdoor which indicates that most employees have a good working experience there. The InfoTrack employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

291 reviews
4.0
Aug 12, 2018
Recommend
CEO approval
Business Outlook

Pros

-Everyone very helpful and friendly to new starters -They own luxury yachts and take you on harbour cruises -Competitive and necessary product for market -Recruitment process very flattering, they do a lot of work selling you on how great the culture is (this is something to think carefully about) -If you're young and want to make your mark in a sales job this could be a good starting point -Sales team has a positive collaborative vibe, some people have been there for years which is a good sign -Lot of internal promotion and movement -Management approachable from CEO down -The right person can potentially earn good money here -People who work there are mostly true believers in the company -There target market are primarily accountants, lawyers & conveyancers so there is a large market of people to sell to

Cons

-Low base -Trailing commission structure so you have to commit to working there for 12 months realistically to know if the comms are any good and other people in sales team point blank refuse to discuss their comms with you so you can't get an idea of what is realistic. It's very transactional but you may be earning very little comms for a number of months when starting. I was only there for a short period of time so can't really say, just my observation. -Very young team, for some I believe this was their first full time job -Product is very dry, you are selling searches for everything from property titles to police checks to bankruptcy reports targeted at legal firms & accountants. -Got approached by Infotrack via LinkedIn at a time when I was getting itchy feet at my then employer. The recruitment process with Infotrack felt like they were selling themselves to me rather than me to them. It was all culture, opportunity, culture. A few questions about my background and the rest was them telling me stories about the sales team going on harbour cruises on their yachts and how many people are promoted internally. It sounded like a great opportunity at first but in hindsight I think I made a rash decision accepting the offer as after starting I quickly became bored with the product and felt I was working for below my market value and had ongoing concerns about commissions which were never fully alleviated in my mind. -It's a good company with a necessary product for the market they sell to but it ultimately wasn't the right fit for me and I am now in a sales role at a company where I connect with the product and earn more

3.0
Sep 2, 2017

HelpDesk/Property Services Consultant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team atmosphere, good team bonding, great facilities.

Cons

Terrible terrible pay structure and lack of available promotions unless you are interest in sales. Starting pay on HelpDesk and Property Services starts at $35,000 and maxes out at $41,000 not including superannuation. Annual salary review past $41,000 cap is a merely $1-2000 per annum. Next position available is Customer Relationship Manager (basically Account Manager) however the salary review only occurs in January only, if you advance to this position you are expected to stay on your previous salary until this time. This position is based on a 5% commission of your sales but only applies for a period of time, not the duration that you are employed as a CRM. The salary increase is also roughly $6-7000 if you are able to negotiate that depending on your performance prior to the salary review.

4.0
Aug 23, 2017

Sr. Software Engineer

Recommend
CEO approval
Business Outlook

Pros

We have got a very friendly environment and great working culture. Always using the latest technologies and developers has the opportunity to choose and learn what they are eager about. The software development processes are well implemented and in place so we have smooth releases and ongoing enhancements to our products and services.

Cons

Not flexible working hours. Not the option to work from outside of the office. Very big development team with people being switched between areas and tasks ...

Viewing 151 - 153 of 291 Reviews

Glassdoor has 302 InfoTrack reviews submitted anonymously by InfoTrack employees. Read employee reviews and ratings on Glassdoor to decide if InfoTrack is right for you.