Is Infor a good company to work for as a Technical Support Analyst?

Technical Support Analyst professionals working at Infor have rated their employer with 4.6 out of 5 stars in 32 Glassdoor reviews. This is a higher than average score with the overall rating of Infor employees being 3.9 out of 5 stars. Search open Technical Support Analyst Jobs at Infor now and start preparing for your job interview by browsing frequently asked Technical Support Analyst interview questions at Infor .

Does Infor pay Technical Support Analyst employees well?

Technical Support Analyst professionals rate their compensation and benefits at Infor with 3.6 out of 5 stars based on 32 anonymously submitted employee reviews. This is 2.8% better than the company average rating for salary and benefits. Find out more about Technical Support Analyst salaries at Infor.

How happy are Technical Support Analyst professionals working at Infor?

89% of Technical Support Analyst employees at Infor would recommend their employer to a friend. This rating has increased by 7% in the past 12 months. Technical Support Analyst professionals have also rated Infor with a 4.7 rating for work-life-balance, 4.8 rating for diversity and inclusion, 4.6 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at Infor?

Software Engineer (543) , Senior Software Engineer (207) , Consultant (197) , Associate Software Engineer (181) , Associate Consultant (117) , Quality Assurance Analyst (116) , Senior Consultant (105) , Product Support Analyst (92) , Project Manager (90) , Business Analyst (80) , Manager (59) , Devops Engineer (52) , Account Executive (49) , Software Developer (44) , Technical Consultant (44)

What are the pros of working at Infor according to real employee reviews?

"The work life balance is good and you can clearly separate your personal from your professional life." ((in 562 reviews)); "Some of the people you work with are great otherwise I wouldn't have anything to say" ((in 303 reviews)); "Very diverse and good culture" ((in 260 reviews)); "Good Benefits and fast paced development" ((in 246 reviews)); "Salary is good and hike" ((in 222 reviews))

What are the cons of working at Infor according to real employee reviews?

"Management poor and politics more" ((in 227 reviews)); "No training and no one takes responsibility for anything." ((in 81 reviews)); "Poor leadership (especially recently)" ((in 67 reviews)); "no career growth and no investing in training" ((in 44 reviews)); "upper management barely acknowledges the lead generation team" ((in 43 reviews))

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Infor

Part of Koch

Infor Technical Support Analyst reviews

4.6

89% would recommend to a friend

(32 total reviews)

Kevin Samuelson

86% approve of CEO

40% positive business outlook

Ratings by category

4.8

Diversity & inclusion

4.7

Work/Life balance

4.6

Culture & values

4.5

Career opportunities

4.2

Senior management

3.6

Compensation and benefits

Technical Support Analyst employees have rated Infor with 4.6 out of 5 stars, based on 32 company reviews on Glassdoor. This indicates that most Technical Support Analyst professionals have an excellent working experience there. Infor is rated 25% above average by Technical Support Analyst professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

32 reviews

4.0

Mar 23, 2026

TSA Compensation

Technical support analyst

Recommend

CEO approval

Business Outlook

Pros

Good compensation Hybrid setup Good office location

Cons

Lack of training Leadership Broad product

5.0

Jun 4, 2025

Great Job!

Technical support analyst

Recommend

CEO approval

Business Outlook

Pros

Salary, benefits, flexibility, manager, job duties

Cons

Compensation increases, fear of layoffs,

Infor Response

We’re pleased to know that you’re having a positive experience with us so far! We welcome more of your feedback as you continue your career journey with us. Please know that you may speak with your supervisor and/or local HR so we can find ways of working better.

5.0

May 29, 2025

Great workplace

Technical support analyst

Recommend

CEO approval

Business Outlook

Pros

-Great environment -Lets you do your work at your pace -Excellent Management team -Competitive Salary

Cons

-Job Security, you really need to perform in order to stay as underperformers are usually being let go which is normal in every company.

Infor Response

Thanks for leaving a review. While you may no longer be with us, we’re pleased to know that you generally had a positive work experience with us.

Viewing 1 - 3 of 32 Reviews

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Infor Technical Support Analyst reviews

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