Is Infor a good company to work for as a Technical Support Analyst?

Technical Support Analyst professionals working at Infor have rated their employer with 4.6 out of 5 stars in 32 Glassdoor reviews. This is a higher than average score with the overall rating of Infor employees being 3.9 out of 5 stars. Search open Technical Support Analyst Jobs at Infor now and start preparing for your job interview by browsing frequently asked Technical Support Analyst interview questions at Infor .

Does Infor pay Technical Support Analyst employees well?

Technical Support Analyst professionals rate their compensation and benefits at Infor with 3.6 out of 5 stars based on 32 anonymously submitted employee reviews. This is 2.8% better than the company average rating for salary and benefits. Find out more about Technical Support Analyst salaries at Infor.

How happy are Technical Support Analyst professionals working at Infor?

89% of Technical Support Analyst employees at Infor would recommend their employer to a friend. This rating has increased by 7% in the past 12 months. Technical Support Analyst professionals have also rated Infor with a 4.7 rating for work-life-balance, 4.8 rating for diversity and inclusion, 4.6 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at Infor?

Software Engineer (543) , Senior Software Engineer (207) , Consultant (197) , Associate Software Engineer (181) , Associate Consultant (117) , Quality Assurance Analyst (116) , Senior Consultant (105) , Product Support Analyst (92) , Project Manager (90) , Business Analyst (80) , Manager (59) , Devops Engineer (52) , Account Executive (49) , Software Developer (44) , Technical Consultant (44)

What are the pros of working at Infor according to real employee reviews?

"The work life balance is good and you can clearly separate your personal from your professional life." ((in 562 reviews)); "Some of the people you work with are great otherwise I wouldn't have anything to say" ((in 303 reviews)); "Very diverse and good culture" ((in 260 reviews)); "Good Benefits and fast paced development" ((in 246 reviews)); "Salary is good and hike" ((in 222 reviews))

What are the cons of working at Infor according to real employee reviews?

"Management poor and politics more" ((in 227 reviews)); "No training and no one takes responsibility for anything." ((in 81 reviews)); "Poor leadership (especially recently)" ((in 67 reviews)); "no career growth and no investing in training" ((in 44 reviews)); "upper management barely acknowledges the lead generation team" ((in 43 reviews))

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Infor

Part of Koch

Infor Technical Support Analyst reviews

4.6

89% would recommend to a friend

(32 total reviews)

Kevin Samuelson

86% approve of CEO

40% positive business outlook

Ratings by category

4.8

Diversity & inclusion

4.7

Work/Life balance

4.6

Culture & values

4.5

Career opportunities

4.2

Senior management

3.6

Compensation and benefits

Technical Support Analyst employees have rated Infor with 4.6 out of 5 stars, based on 32 company reviews on Glassdoor. This indicates that most Technical Support Analyst professionals have an excellent working experience there. Infor is rated 25% above average by Technical Support Analyst professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

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Gender

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Reviews by job title

32 reviews

5.0

Sep 4, 2024

Work life balance

Technical support analyst

Recommend

CEO approval

Business Outlook

Pros

Work life balance and culture

Cons

Promotions, Salary, trainings, and opportunities

Infor Response

Thanks for the 5-star review! We strive to make Infor a great place to work for everyone, and to create an environment where employees can grow and thrive. We're happy to hear that your experience at Infor is a good one!

4.0

Apr 25, 2024

Awesome place to work

Technical support analyst

Recommend

CEO approval

Business Outlook

Pros

Work environment is great. Co-workers are nice. Not too much pressure. Daily roll call meeting to communicate with each other.

Cons

Not much to complain. A little cold in the office.

Infor Response

We're happy to hear about your positive interactions with your colleagues. Our principles-based approach empowers people to collaborate and recognize what we're capable of when we work together.

4.0

Mar 13, 2024

Great Opportunities at Infor

Technical support analyst

Recommend

CEO approval

Business Outlook

Pros

Excellent Opportunities to Advance in your career. Opportunity to learn new Tech.

Cons

Long Hours and demanding management,

Viewing 4 - 6 of 32 Reviews

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Infor Technical Support Analyst reviews

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