Does InnoSource pay their employees well?

According to anonymously submitted Glassdoor reviews, InnoSource employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at InnoSource. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at InnoSource?

57% of InnoSource employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated InnoSource 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at InnoSource?

Customer Service Representative (34) , Recruiter (20) , Order Management Specialist (5) , Customer Service Representative (CSR) (4) , Dispatcher (4) , Manager (4) , Recruiting Coordinator (3) , Administrative Assistant (2) , Business Analyst (2) , Call Center Representative (2) , Customer Service (2) , Customer Service (CSR) (2) , Freight Pay Analyst (2) , Shift Supervisor (2) , Tire Technician (2)

What are the pros of working at InnoSource according to real employee reviews?

"The pay in my department was decent" ((in 11 reviews)); "Great people you get to meet and work with!" ((in 9 reviews)); "great culture, awesome team, upper management is caring and understanding of work/life balance , the company as a whole really sticks to their core principles" ((in 7 reviews)); "Theyre ok and stuff and let you work from home" ((in 5 reviews)); "Relaxed, friendly work environment" ((in 4 reviews))

What are the cons of working at InnoSource according to real employee reviews?

"Benefits were not great" ((in 13 reviews)); "Insurance for the employee themselves is cheap but don't think about adding anyone else." ((in 6 reviews)); "There was no training to speak of" ((in 5 reviews)); "Long hours" ((in 4 reviews)); "Job security an issue with some groups, could have better communication, could use better incentives for good work." ((in 4 reviews))

What are the top reviewed InnoSource locations?

Akron , Columbus , Dublin , Fayetteville , Pittsburgh , Hurricane , Independence , Coraopolis , Longview , Fairmont , Fort Wayne , Cleveland , Colorado Springs , Tampa , Topeka , Riverview , Atlanta , Gadsden , Huntsville , Danville , Virginia Beach , Phoenix , Tulsa , Dallas , Fairlawn , Rootstown , Uniontown , Groveport , Hilliard , New Albany

InnoSource reviews

3.6

57% would recommend to a friend

(48 total reviews)

Chad Delligatti

73% approve of CEO

48% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.7

Senior management

3.1

Career opportunities

3.0

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

48 reviews

Reviews about "Compensation"

Return to all reviews

2.0

Mar 1, 2018

Opportunity to gain experience and move on

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I am employed at Goodyear through Innosource. This is a brand new facility with a gym, coffee shop, on site medical clinic and cafeteria that we have access to as a contracted employee. Innosource is a great gateway to gain experience working in a large corporate setting to continue your career in a corporate setting.

Cons

The health insurance is expensive and has a high deductible. The overall is coverage is poor too. Dental insurance is not offered but they will reimburse you for half of your billing for routine checkups. Vision is not offered. There is no sick days and if you miss work, you are required to take it out of PTO time if available. You get 10 days PTO and at 5 years you get 15 PTO days. There is no tuition reimbursement or short or long term disability. There is no merit or annual raises. I have been here for over 5 years and the only pay increase I received is when I switched to a higher paying department. Goodyear views you as a contractor or outside employee, this limits the departments you can work in or the information you have access to. Innosource is also not flexible for cases like working from home or altering your hours worked.

InnoSource Response

8y

Thank you very much for your feedback. We're glad you were gain experience as an InnoSource associate. We also value your comments about our benefit offerings, and will take them into consideration. Thank you!

1.0

Feb 15, 2018

Workload does not match pay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits such PTO time and sick pay. They also match 401k and have tuition reimbursement (after 1 year)

Cons

They will increase the workload until Overtime becomes mandatory and will even ask for you to not take your PTO because of the workload. Many new people leave within 3 months because the work is not explained well in interview. When asked for support- we get everything but that (example take personnel from different group who is overwhelmed with their workload before hiring temps)

InnoSource Response

8y

We will use your feedback to improve. It would be great to know if you worked at a particular client site or if you experienced a high workload as an internal associate. Please contact us at feedback@innosource.com so that we can better understand where we might improve. Thanks.

4.0

Jun 26, 2017

Mostly good

Cust service

Recommend

CEO approval

Business Outlook

Pros

Good structure and plenty of help until you know the cust rep job inside and out. Fun environment!!

Cons

Pay is pretty low, especially in an economy with very low unemployment. Also, was given a "write-up" when the error was made the first time. What happened to a simple verbal coaching. This could be a huge turnoff for some people.

InnoSource Response

9y

Thanks for taking time to respond and give us feedback. I'm glad we could help you be successful at our client site. All of our clients have differing policies on coaching. I'll make sure that our Director for Colorado Springs account reviews your comments. Thanks!

Viewing 37 - 39 of 48 Reviews

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Customer Service Representative (Job #33168)

Mail Clerk / Transaction Processor (Job #33311)

Customer Service Representative (Job #33165)

Customer Service Representative - (Job #33161)

Customer Service Representative (Job #33166)

InnoSource

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Opportunity to gain experience and move on

Workload does not match pay

Mostly good

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