Everything was great at IRE, until it wasn’t.
After the acquisition of BoomTown, it was evident that there was a lack of proper plan in place. It was all sunshine and rainbows turned to doom and gloom in what felt like overnight.
I would never advise my worst enemy to work at IRE in its current state. Several aspects of my employment raised concerns including:
1. After a year of service with a flawless CSAT rating, I was transitioned into a new role, labeled as a "promotion," yet it came without a corresponding salary increase or bonus incentive.
2. When this move happened, unlike my colleagues, I was not provided with specific performance goals to achieve. Because of this, I was excluded from the quarterly bonus program, which the rest of the team partook in.
3. Despite assurances, there was no salary adjustment at the commencement of the new year to align with the compensation levels of my colleagues. Furthermore, I was not given a year-end bonus, which I was promised would come in place of the quarterly bonus program.
4. The lack of training plan made job transitions very difficult. It is very much a "figure it out yourself" culture.
The company's financial health did not correlate with its inability to offer competitive industry-standard wages. The organization underwent multiple rounds of layoffs, fostering an environment where job security did not exist and employees were treated as replaceable rather than valued contributors. The benefit plans were slashed, raises were laughable, and bonuses not paid...all while leadership claimed the company was doing better than ever.
The product's inherent technical issues and poor management of the support team compounded the challenges, making timely completion of tasks a significant obstacle. With no identifiable plan in place within support, it was very difficult to figure out who was responsible for certain tasks.
Like I started this review off with, I would advise anyone seeking employment with IRE in its current state to look elsewhere.
