Insight reviews

3.5

61% would recommend to a friend

(723 total reviews)
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Jack Azagury

71% approve of CEO

50% positive business outlook

Reviews by job title

723 reviews

Reviews about "Compensation"

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1.0
May 6, 2020
Recommend
CEO approval
Business Outlook

Pros

exposure to a variety of technologies

Cons

A reasonable person might call the the managed services portion of the company a fraud. In fact, in the "Welcome to Insight" video, one of the founders brags about kiting checks in the early days, which is ILLEGAL. They would rather bring on more Managed Service and One-Call customers and short-term increase in revenue than focus on their current customers. High priority cases would literally sit for days in the queue for major customers when the service level agreement indicates it should be 15 minutes or less. It is not uncommon for there to be over 100 cases in the queue just sitting there for one of the teams for days / weeks. They don't have enough personnel and certainly not enough qualified personnel. They have abused personnel by utilizing on-call personnel instead of staffing 24/7.

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Insight Response
6y
Thank you for your honest feedback. We would like to have further conversations around your concerns, so please send your feedback to glassdoorfeedback@insight.com to have those discussions. Thank you for recognizing your exposure to a variety of technologies and your ability to use the knowledge within the industry. Thank you again for your feedback.
2.0
Mar 26, 2020
Recommend
CEO approval
Business Outlook

Pros

Great people and a good place to pick up hard and soft skills for a newbie to the industry.

Cons

Money is awful. the salary is very low, and the accelerator is unattainable after year 1

5.0
Mar 12, 2020

Great Experience so far

Recommend
CEO approval
Business Outlook

Pros

Great coworkers, knowledgeable, helpful, understanding. Wonderful company to work for, on-boarding process was easy and painless! There is a lot of flexibility with this company. Bonuses, promotions, wonderful opportunities for you to grow. My first 6 months at Insight has really been such a great experience and have learned so much.

Cons

Sometimes working from home you feel a little out of the loop with the rest of the company but Insight does try and include everyone with company-wide events and emails.

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Insight Response
6y
Thank you so much for the 5 star review! It's great to hear that you have found many wonderful positives at Insight and that you are surrounded by strong and supportive managers and have flexibility in your position. We appreciate you taking the time to write a review and we wish you continued success at Insight.
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