Insight reviews

3.5

62% would recommend to a friend

(3,210 total reviews)
avatar

Jack Azagury

82% approve of CEO

51% positive business outlook

Insight has an employee rating of 3.5 out of 5 stars, based on 3,210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Insight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Aug 26, 2024

Use to be better

Recommend
CEO approval
Business Outlook

Pros

Work from home a few days pre covid- now all remote post covid. Co-workers are great. Inclusion and diversity appears to be the real deal.

Cons

All functions of sales support are being moved into one task only sub groups- Manila support staff is doubling - sales support had to supply “how tos” on all job functions. Even with this detailed manuals instructions cannot be followed. Read the writing on the wall. It was a great place when I started. . Now it’s becoming too robotic. No one has any autonomy. You have one function now. No one will learn anything and stay stagnant. Wait scratch that- you will “learn”, but it is mandatory training decided/forced for you to take- training modules that typically do not apply to your job. But it looks good to say your support staff does X amount of hours/credits per quarter . Dont even get me started on the puppet mastery of fresh desk. All the trainer keeps saying is “make it like Outlook” Here is an idea- just keep Outlook. Just because some employees cannot manage their time doesn’t means everyone can’t. Find the weeks links and help them not punish everyone. Insights mission statement used to mention building relationships - now it’s going to be “answering tickets”. We are no different than ANY OTHER company.

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Insight Response
1y
It's great to hear that you value those that you work closely with and have a positive and supportive team. Thank you again for sharing your feedback.
1.0
Jul 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Really cannot think of one.

Cons

They do not care about their employees

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Insight Response
1y
We are sorry to hear that your experience at Insight wasn't as positive as you would have hoped for. If you would like to share more of your concerns, please send your feedback to glassdoorfeedback@insight.com as we take feedback seriously. Thank you for taking the time to write a review.
3.0
May 3, 2024

Practice what you preach

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Insight prides themselves on heart, hunger, and harmony and do a great job at the hunger piece. Leadership works hard and expects the same from their employees which shows astonishingly.

Cons

Insight only shows heart and harmony for those who they are friends with or make issues. They keep people who are "cancerous" and not team players and do not appreciate everyone else enough. They also pay extremely low and do not offer enough benefits to their employees.

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Insight Response
2y
The values of Hunger, Heart, and Harmony are just written on the walls of Insight, but are also instilled in the teammates and leaders who work there. The culture is also very important to the leaders as well. Thank you for the feedback and for taking the time to write a review.
Viewing 280 - 282 of 3,210 Reviews

Glassdoor has 3,485 Insight reviews submitted anonymously by Insight employees. Read employee reviews and ratings on Glassdoor to decide if Insight is right for you.