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Insomnia Cookies

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Insomnia Cookies reviews

3.1

33% would recommend to a friend

(1,046 total reviews)

Seth Berkowitz

26% approve of CEO

23% positive business outlook

Insomnia Cookies has an employee rating of 3.1 out of 5 stars, based on 1,046 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Insomnia Cookies employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Nov 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Health Insurance is very good! Can’t say much else.

Cons

Micromanagement from DM’s and above. Marketing is disorganized and there’s a lack of communication throughout the company. Distribution is lacking, trucks are almost always incorrect/missing items (which you’ll be blamed for, even when it’s out of your control) Favoritism is prevalent, and there’s entirely too much high school type drama. External hires will always be paid more, but beware - turnover rate is insane for a multitude of reasons. No matter what you do, nothing is ever enough for upper management, they don’t care about the circumstances within the store - and the DM will threaten to fire you if it means it protects her (new district manager for eastern carolina’s, previous DM was lovely!) Company has grown entirely too fast, without the support it needs. They’ve let so many people go in recent months due to “restructuring” aka they owe Krispy Kreme a lot of money and can’t afford much anymore! My health declined a significant amount working here, you do not have time away from work if you work at a high volume store, you will constantly be contacted on your days off, even on PTO (by your DM of course). You will literally become an insomniac if you aren’t already one. If you value your partner, family, or friends, you will rarely see them because you work until 3am! I cannot recommend anyone to work here, save yourself the stress and look elsewhere if you’re considering working for this company.

2.0
May 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Free lunches quite often, as well as swag and the annual Summit (AGM).

Cons

All of the above is to mask the fact that they don't pay well, and unless you play the game you won't get very far in the company

3.0
Mar 21, 2022
Recommend
CEO approval
Business Outlook

Pros

-Lots of free or discounted products - Usually a positive work environment - Starting wage is decently competitive in some regions

Cons

- Lack of growth opportunities & not enough pay for management - Late night hours & no extra pay - Not covid safe - High workload - Managers have a high work load & a very uncompetitive wage.

Viewing 28 - 30 of 1,046 Reviews

Glassdoor has 1,108 Insomnia Cookies reviews submitted anonymously by Insomnia Cookies employees. Read employee reviews and ratings on Glassdoor to decide if Insomnia Cookies is right for you.