Insomnia Cookies reviews

Absolutely abhorrent. “Team members” do not care about the job at all and will sit there and talk to their boo thing on FaceTime while you try to handle a line out the door on your own. The job is incredibly stressful on weekends and holidays, and the pay is incredibly insulting when you take that into account. Leadership left a lot to be desired. There’s no employee parking so you will be walking a mile back to your car at 3AM in the dark, freezing rain, by yourself, on many occasions. Often times you are working by yourself until 5AM with little to no safety measures in place. Online orders are prioritized so you have to look dozens of customers in the face and tell them you don’t have something right after telling someone on the phone you’ll have it ready in 2 minutes. Worst job I have ever had.

Employees should be given more training, especially drivers commuting from other parts of town. There are “guidelines” (aka rules) posted everywhere and it was a little excessive, which may be more indicative of the times we live in, though.