Instawork reviews

2.9

43% would recommend to a friend

(386 total reviews)
avatar

Sumir Meghani

47% approve of CEO

43% positive business outlook

Instawork has an employee rating of 2.9 out of 5 stars, based on 386 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Instawork employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

386 reviews
1.0
Mar 5, 2024

Dont interview here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some people are great to work with. Most are not.

Cons

* toxic culture * leadership has no accountability * business is not performing strongly * layoffs / PIPs each performance review for each department * below-market compensation * crazy hours * incredibly low diversity * highest churn/attrition that I've seen for each department and at all levels. (2-3 exec-level roles w/turnover in the past year)

1.0
Mar 27, 2023
Recommend
CEO approval
Business Outlook

Pros

A job to hold you over while looking for other jobs

Cons

Here are a couple of things I wish I knew going into the job : Your offer letter isn’t the end of the interview process.. They fire during ramp - personally watched over 15 coworkers get let go during ramp … some were on a PIP for less than a week. if you’re looking for a good hybrid work balance… this isn’t it. I started when the company was fully remote. 3 days in office (with only a $40/per month transportation stipend). Expectations are to arrive at 8 am and leave after 5:15 pm.. without a doubt Instawork will be moving back to a full 5 days by EOY. On top of the mandatory return to the office, the majority of their offices don’t have enough seats to accommodate - reps are having to work from the kitchen and common areas. When you’re lucky enough to get a desk… the sales team sits adjacent to founder/upper management. Who constantly monitoring and interjecting while you’re on calls with prospects making it extremely distracting. This is a fear-based sales org… quotas are increasing as the demand for temp labor is decreasing .. you will work 10 hours per day on average for capped commission and mediocre money (lucky to hit 100k per year including base). Micromanagement: The sales team is not allowed to use call boxes because it’s “not instawork’s company culture”… calls are to be made at your desk alongside 15+ other reps like a call center. Expect live sales loft calls and recorded gong calls to be monitored 24/7. “Unlimited PTO”… it’s contingent on management approval (aka even if you’ve exceeded monthly quota… good luck) Management morals are dodgy … an individual on my team was expecting his first child and upper management strategized to have him fired at the end of the month so the company wouldn’t have to pay for his health insurance for the following month Constantly changing commission structure based on shifts completed. Given the spike in layoffs the need for temp labor has dramatically decreased. You’re given an oversaturated market (with usually 6-7 other reps overseeing that market) making it extremely difficult to find new business… going after the same scraps for chump change All reps (not just those on PIPs) are required to do “sales performance trainings” where you waste 1-2 hours of valuable work time midday playing supervised role pay over zoom . No safe Covid policy: If you’re immune compromised or extremely covid conscious this job is not for you. Management turns the other way when reps in the office test positive failing to inform the rest of the office of being exposed (having everyone in the office sick or not is more important than the health of employees).

1.0
Aug 2, 2024

Sinking Ship

Recommend
CEO approval
Business Outlook

Pros

Worked with some truly great reps that would succeed at any other company, good exposure to mainstream sales tools, and if you last long enough, you learn a good repeatable sales process.

Cons

Where to begin...management from the top down refuses to be accountable for the downfall of the company. The CEO thought he was going to be the next Benioff based off the COVID job market, and finally admits (like it is some revelation) that the short-term/flexible model they parrot is not one that is desired by partners. Reps were sending this feedback up the chain for years only to be told "sell better." That's the problem though, is you're selling a staffing solution, not a product with a real contract value, and you get paid on the hopes and dreams that hourly workers actually show up on time, not high on drugs, and do an acceptable enough job for the partner to keep using you. Considering these people are not at all vetted like the sales team is made to believe, you're lucky to survive the first two weeks of a deal. You're only getting paid on their first month of usage, so you better hope you hit a home run or you won't hit quota, and the rope has never been shorter for reps not hitting quota. A lot of really good reps were churned and burned because management refused to look in the mirror; nice to see some heads finally start to roll at the director and VP level with this latest round of layoffs. Any positive review is made by a manager or HR shill, note the level of detail in the negative reviews versus the positive ones. These are real warnings to potential new hires to stay well-clear - the recruiters are absolutely lying to you about team quota attainment and company outlook.

Viewing 31 - 33 of 386 Reviews

Glassdoor has 673 Instawork reviews submitted anonymously by Instawork employees. Read employee reviews and ratings on Glassdoor to decide if Instawork is right for you.