Instawork reviews

2.9

43% would recommend to a friend

(386 total reviews)
avatar

Sumir Meghani

47% approve of CEO

43% positive business outlook

Instawork has an employee rating of 2.9 out of 5 stars, based on 386 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Instawork employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

386 reviews
1.0
Dec 8, 2023
Recommend
CEO approval
Business Outlook

Pros

There are few good people

Cons

Leadership changes quota constantly Little to no support Unable to hit OTE Certain leaders will harass people in other departments They won't pay you commission fully or on time Very quick to hire and fire people They don't care about their employees

1.0
Sep 7, 2023

Please read before joining

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work with colleagues who are really smart, and generally collaborative and helpful. Learn about a two sided marketplace business and have the opportunity to make a meaningful impact on the lives of professionals (shift workers). I have personally found the actual problems we solved and the overall business to be very exciting.

Cons

Tldr: Terrible Culture; Poor Leadership Layoffs are extremely common. You’ll be working away and come back to message someone the next morning, and turns out their slack is deactivated … no announcements on what happened either. Some other well documented tactics they use to get people to leave or force out: 1. Cutting people off during mat and pat leave. Including some folks who were there for 4+ years. 2. Demoting people so they resign 3. Forcing employees in other cities to move to Sanfran or leave 4. Forcing folks to take on new responsibilities in different business functions they didn’t sign up for. It’s also often heard that the only way to get promoted is to be in Sanfran. They have a complete lack of trust that folks elsewhere are doing anything meaningful. CEO’s strategy is find the cheapest way to the top. While managing your money frugally is great, there is an issue when taken to an extreme. All loyalty and sacrifice of personal time is expected, but no loyalty is returned. The CEO will cut you to save a dime. No yearly bonus, rare yearly raises(not even inflation, literally 0% for top performers), and no job security. Your high performing employees are overworked and burnt out (as you refuse to hire more) and expected to pick up calls from leadership at 9pm on a weekend. The concepts of work-life balance or boundaries are absent. Granted there is a fear of a recession, but consistent with the theme here - there was a mass layoff of 10% despite being well funded, having raised $60M 3 months before and in their own words ‘doing really well’. Wonder what happens when they aren’t doing well. For anyone thinking of joining this company, I’d suggest otherwise. (also beware that a lot of positive reviews are by shift workers, not corporate employees)

1.0
Nov 2, 2022

(PLEASE READ THIS)

Recommend
CEO approval
Business Outlook

Pros

These reviews have GOT it be fake. The only pro is realizing my worth and leaving. If you like crying everyday please by all means take this job

Cons

Insta leadership lead with fear because they are extremely unskilled and couldn’t lead a crumble out of a paper bag (will elude to firing you during training/ramp and actively fire people while they are ramping for not liking their “attitude” and struggling with ramp benchmarks). They expect you to grovel and thank them constantly for this opportunity. Any one not smiling and displaying extreme gratitude on one of their many unhelpful, last minute 6-7am “training” calls (every week, multiple times a week, by the way) is subject to being let go. “Maybe you’re not a good fit for Instawork” “maybe we’ll have to find someone better for the job” They WILL NOT listen to your advice or call outs and instead will constantly stack admin work on you and their already overworked employees. Since I have started they have fired half of the people I onboarded with. And a larger portion of people have quit. They hire in large troves to make up for turnover and this is not shown on Glassdoor because the gig labor temps are saturating the review space, but have totally different experiences outside corp walls. They expect you to work 12+ hours a day and actively discourage PTO or vacation time. Don’t worry about taking my word for it, they will be upfront about it. They force you to grovel for this job as if it isn’t extremely underpaid with extremely high expectations of their staff. You will be unsupported you will be asked to do 3 different jobs in 8 hours while they schedule 3-6 hours a day of unnecessary full participation calls on your calendar each week, on average.

Viewing 25 - 27 of 386 Reviews

Glassdoor has 673 Instawork reviews submitted anonymously by Instawork employees. Read employee reviews and ratings on Glassdoor to decide if Instawork is right for you.