Is InteLogix a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at InteLogix have rated their employer with 3.5 out of 5 stars in 254 Glassdoor reviews. This is a lower than average score with the overall rating of InteLogix employees being 4.0 out of 5 stars. Search open Customer Service (CSR) Jobs at InteLogix now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at InteLogix .

Does InteLogix pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at InteLogix with 3.6 out of 5 stars based on 254 anonymously submitted employee reviews. This is 5.4% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at InteLogix.

How happy are Customer Service (CSR) professionals working at InteLogix?

52% of Customer Service (CSR) employees at InteLogix would recommend their employer to a friend. This rating has increased by 51% in the past 12 months. Customer Service (CSR) professionals have also rated InteLogix with a 3.5 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.5 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at InteLogix?

Customer Service Representative (212) , Account Representative (108) , Customer Service Representative (CSR) (38) , Unit Manager (26) , Collections Specialist (23) , Call Center Representative (20) , Collections Representative (18) , Collections Agent (14) , Debt Collector (14) , Customer Service (11) , Human Resources Manager (11) , Manager (11) , Financial Services Representative (10) , Fraud Analyst (9) , Collector (8)

What are the pros of working at InteLogix according to real employee reviews?

"Great coworkers, will always get your 40 hours" ((in 28 reviews)); "Ability to adjust schedule because hours are flexible" ((in 24 reviews)); "Flexible schedules Job was easy Met a lot of nice representatives (friends)" ((in 23 reviews)); "Good bonuses (after 90 days) fun winter activities for holidays" ((in 16 reviews)); "InteLogix is leading the way on becoming a more employee friendly workplace." ((in 15 reviews))

What are the cons of working at InteLogix according to real employee reviews?

"Low pay makes this blah" ((in 100 reviews)); "Poor management fired easily System" ((in 87 reviews)); "Long and bad training as well" ((in 34 reviews)); "Managers have spies that listen for loud talkers and are reported." ((in 33 reviews)); "The benefits offered are too expensive." ((in 28 reviews))

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InteLogix

InteLogix Customer Service (CSR) reviews

3.5

52% would recommend to a friend

(254 total reviews)

Mario Baddour

83% approve of CEO

60% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Culture & values

3.5

Work/Life balance

3.3

Senior management

Customer Service (CSR) employees have rated InteLogix with 3.5 out of 5 stars, based on 254 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. InteLogix is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

254 reviews

5.0

Sep 19, 2025

Review

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The company have care to the people

Cons

Bad management based my experience

3.0

Jul 26, 2025

Decent

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Fun coworkers. Work mostly matches the pay

Cons

Long hours. Constant changes. If you miss more than two hours of your shift they dock your pay significantly for the whole week.

4.0

Jun 5, 2025

Good place

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Was worth it would work again

Cons

Don’t have anything bad about it

InteLogix Response

Thank you for your review and for being part of the InteLogix team! We're glad to hear your experience was positive and that you'd consider returning; that means a lot to us. We appreciate your feedback and are always working to make InteLogix an even better place to work for all employees. Wishing you continued success in your next chapter, and thanks again for taking the time to share your experience! —The InteLogix Team

Viewing 16 - 18 of 254 Reviews

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Jobs at InteLogix

Customer Service Representative - Remote

Customer Service Representative

Customer Service Representative - Remote

Customer Service Representative Onsite

Customer Service Credit Representative

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InteLogix

InteLogix Customer Service (CSR) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Review

Decent

Good place

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