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      InteLogix

      Engaged Employer

      InteLogix Customer Service (CSR) reviews

      3.5

      52% would recommend to a friend

      (254 total reviews)
      avatar

      Mario Baddour

      83% approve of CEO

      60% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.7

      Career opportunities

      3.6

      Compensation and benefits

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.3

      Senior management

      Customer Service (CSR) employees have rated InteLogix with 3.5 out of 5 stars, based on 254 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. InteLogix is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      254 reviews
      1.0
      May 25, 2025

      Massive layoffs are unpredictable!

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      You work remotely from home.

      Cons

      PTO and Holidays are required to be worked back in to a 40 hour week or you lose incentive pays!

      avatar
      InteLogix Response
      1y
      Thank you for sharing your experience. We understand how difficult organizational changes can be and take concerns about communication and job stability seriously. While certain business shifts are sometimes necessary, we know that how we communicate through them matters just as much. Your feedback regarding incentive structure and team communication is heard. We're reviewing our policies and manager training to ensure that expectations are clearly communicated and that all employees feel supported and informed. We appreciate your contribution to InteLogix and your input, it helps us improve! Please reach out to our HR department with any questions further, US.HumanResources@InteLogix.com. —The InteLogix Team
      4.0
      Apr 24, 2025

      InteLogix Copperas Cove, TX

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      - great team leads - easy to change shifts

      Cons

      - unnecessary rules about workspace - change workspaces often

      avatar
      InteLogix Response
      1y
      Thank you for taking the time to share your experience with us. We're glad to hear you had a positive experience with our team leads and found flexibility in scheduling shifts; a strong, supportive team and adaptability are things we value deeply. We also appreciate your feedback regarding workspace policies. We recognize that frequent workspace changes and certain protocols can be disruptive, and we’re actively reviewing these areas to ensure they make sense for both productivity and employee comfort. Hearing from former team members like you helps us improve, and we truly wish you the best in your career ahead. —The InteLogix Team
      1.0
      Jan 29, 2025

      g

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Subject: Completion of Exam for Hiring Process Dear [Recipient’s Name], I hope this email finds you well. I am writing to inform you that I have completed the exam as part of the hiring process for the [Job Title] position. Attached to this email is a screenshot of my results from the first test. Please let me know if you require any further information or documentation. Thank you for the opportunity, and I look forward to the next steps in the hiring process. Best regards,

      Cons

      Intelogix can be a great choice to work with depending on what you’re looking for. Here are some reasons you might consider working with them: 1. Innovative Solutions: If they’re known for offering cutting-edge technology or services, it can be exciting to be part of a forward-thinking company. 2. Career Growth: Check if they provide opportunities for professional development, training, or promotions. 3. Collaborative Environment: Many people thrive in companies with strong teamwork and open communication. 4. Impactful Work: If their products or services make a real difference, it could give you a sense of purpose in your role. 5. Competitive Benefits: Look into their compensation, perks, or flexibility (remote work, wellness programs, etc.). 6. Reputation: Working with a reputable company can enhance your resume and future opportunities. What’s your specific interest in Intelogix? I could tailor my response more to your goals.

      avatar
      InteLogix Response
      1y
      Thank you for sharing your experience. We’re pleased to hear that you recognize the potential benefits of working at InteLogix, and we appreciate your insights. We strive to create an environment that fosters innovation, career growth, and collaboration while ensuring employees feel valued and supported. If there are specific areas where we can improve, we welcome your feedback as we continuously work to enhance our workplace. We appreciate your contributions and look forward to supporting your success at InteLogix.
      Viewing 19 - 21 of 254 Reviews
      Related searches: InteLogix Customer Service (CSR) jobs | InteLogix Customer Service (CSR) salaries | InteLogix benefits | InteLogix Customer Service (CSR) interviews
      InteLogix reviewsInteLogix Customer Service (CSR) reviews

      Glassdoor has 1,232 InteLogix reviews submitted anonymously by InteLogix employees. Read employee reviews and ratings on Glassdoor to decide if InteLogix is right for you.