2.0
Aug 1, 2014
Inconsistent pay; ever changing goals to get bonuses
Former employee, more than 1 year
Mesa, AZ
Recommend
CEO approval
Business Outlook
Pros
Good place for young person to learn the ropes of call center, customer service and collections. There was really no office culture for lower level CSR's; however, managers seemed to have a great time...especially when you had a customer on the phone and had to wait for them to finish their non-work related story to another manager. Honestly felt like a machine
Cons
Very poor management that treated CSR's like dirt. Training was ridiculous as most of it learned on the floor, but you still had to sit through wasteful training sessions.