Does Interface Systems pay their employees well?

According to anonymously submitted Glassdoor reviews, Interface Systems employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Interface Systems. This rating has been stable over the past 12 months.

How satisfied are employees working at Interface Systems?

86% of Interface Systems employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Interface Systems 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Interface Systems?

Intervention Specialist (12) , Director (4) , Opportunity Development Representative (4) , Technician (4) , Assistant Manager (3) , Coordinator (3) , Field Service Technician (3) , Manager (3) , Talent Acquisition (3) , Alarm Monitor (2) , Alarm Monitoring Operator (2) , Dispatcher (2) , Management (2) , Marketing Director (2) , National Account Executive (2)

What are the pros of working at Interface Systems according to real employee reviews?

"Great people they want you to enjoy working" ((in 16 reviews)); "Great pay, management is on there game the hire process was the best I new I found my home during the process." ((in 15 reviews)); "My benefits are great!" ((in 13 reviews)); "Great culture and people invested in your success!" ((in 13 reviews)); "Great employees and team." ((in 6 reviews))

What are the cons of working at Interface Systems according to real employee reviews?

"You will constantly be criticized by Management if you take a bathroom break, are 1 minute late back from lunch, or if you ask management any questions." ((in 10 reviews)); "Cold office , needs better training , procedures changes constant" ((in 6 reviews)); "Interface upper management does not care about its employees, especially the dispatchers." ((in 6 reviews)); "High volume of incapable managers" ((in 3 reviews))

What are employees saying about Interface Systems layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Interface Systems layoffs and their outlook for job security at Interface Systems in 2026.

What are the top reviewed Interface Systems locations?

Plano , Earth City , Saint Louis , Chicago , Maryland Heights , Memphis , New Orleans , Florissant , Dallas , Tampa , Salt Lake City , Richmond , Round Hill , New York , Tulsa , Fort Worth , Minneapolis , Fayetteville , Little Rock , Indianapolis , Cincinnati , Sacramento , San Diego , Lake Charles , Philadelphia , Harahan , O'Fallon , Sacramento

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Interface Systems

Interface Systems reviews

4.2

86% would recommend to a friend

(60 total reviews)

Brent Duncan

95% approve of CEO

87% positive business outlook

Ratings by category

4.2

Culture & values

4.2

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Career opportunities

4.0

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

60 reviews

Reviews about "Culture"

Return to all reviews

5.0

Dec 2, 2019

Milestone

Marketing director

Recommend

CEO approval

Business Outlook

Pros

Soon to reach 20 years employment milestone at Interface.

Cons

Great workplace, sometimes long hours.

Interface Systems Response

20 years is a long time! I am so happy you find your position with Interface so rewarding! Thank you for your years of service - Donna Kulage

1.0

May 15, 2019

A dead end

Field service technician

Recommend

CEO approval

Business Outlook

Pros

The flexibility of time offwas a good point to being here.

Cons

Management above the branch level has no clue what's going on. Most of the project managers are in over their heads. The company states it promotes from within, and they do, as long as you can access the company site...which is secured and can be accessed from the office...but management tells you to stay out of the office. The help desks they make you use have incredibly long wait times (average is three hours on a simple call). There is a complete lack of training. Recent shake up in upper management roles.

Interface Systems Response

Thank you for taking the time to write such a detailed review. I will definitely share this information with the operations team. I am so sorry you had such a negative experience. We place great value in our field technical staff and we appreciate the great job they do taking care of our customers. 10 years is a long commitment on your part and I thank you for your service. I only wish I would have been given the opportunity to talk to you before you left the company.

3.0

Oct 3, 2018

Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A lot of good people work for the company that want the best for the customer and the company.

Cons

Lack of solid corporate decision making. Not hiring the correct people into leadership positions hinders the overall performance and moral of the company. With this, interdepartmental disputes and accountability is a real nightmare. Stressful place to work if you take real pride in what you do, constant battle.

Interface Systems Response

Thank you for your feedback. I am sorry you had a bad experience. You mention that you worked at Interface for 8 years so I'm not sure if something happened at the end of your employment to bring out these negative feelings or if you felt this way the entire time. I do know that the company strives for customer satisfaction. I am not aware of any poor leadership within the organization but obviously you have experienced a negative situation with a member of leadership. I would have liked the opportunity to discuss these matters with you while you were employed with Interface.

Viewing 49 - 51 of 60 Reviews

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Jobs at Interface Systems

Alarm Dispatcher- 4:30pm-9:30pm

Inbound Warehouse Coordinator- Mon-Fri 7:30am-4pm

Security Systems National Account Executive

Security Alarm Dispatcher- 2:30pm-12am

Security Monitoring Supervisor - 10:00PM - 6:30AM

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Interface Systems

Interface Systems reviews

Ratings by category

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Milestone

A dead end

Manager

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