Interface Systems reviews

Thank you for sharing your feedback with us. We are delighted to hear that you found our quick onboarding program enjoyable. However, we apologize for not meeting your expectations. We understand that being a Security Operations Coordinator can be demanding, especially in a 24/7 life safety environment. Our onboarding program is aimed at accomodating for different learning styles including one-on-one training, hands on, visual aids and our Interface University learning management system, to allow all employees the ability to learn and grow. We understand that transitioning into a new role and a new company can be challenging at times. To support our employees, we also offer resources such as our Wellness Program, which offers social and emotional support, as well as our Employee Assistance Program. We also encourage our employees to take time off and disconnect during their days off to maintain a healthy work-life balance with a generous PTO policy. Please know that we are dedicated to addressing any concerns and continuously improving our processes. If you would be willing to provide more specific details about your experience, we would greatly appreciate the opportunity to learn from your insights and make any necessary adjustments. -Interface Systems People (HR) Team

Thank you for taking the time to share your feedback. We appreciate your positive comments about the camaraderie among team members. We understand the importance of a positive work environment and value the relationships formed within our organization. Regarding your mention of potential retaliation, we want to assure you that we do not condone or support any form of retaliation against employees, as outlined in our Non-Retaliation Policy which all employees must acknowledge annually and go through required training. Our focus is on creating an environment where employees feel comfortable expressing their reasons for leaving and can transition smoothly. It does not appear we have any record of your claims, so it appears you have not reached out to your People Partner to raise any concerns of retaliation that can be looked into. We would like to address the specific issues you mentioned about pay and benefits. All final pay is processed upon an employee's departure, and timing of payment varies depending on state requirements. Employees exited through an organizational change may also be offered severance, which is processed once an employee opts into our severance program. Not timely providing a response to the Company often delays a former employee's payment timing based on the Company's payroll schedule. To better understand and address your concerns, we encourage you to reach out to your People Partner or any members of the People Team to discuss your experiences in more detail. -Interface Systems People (HR) Team