Does Interface Systems pay their employees well?

According to anonymously submitted Glassdoor reviews, Interface Systems employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Interface Systems. This rating has been stable over the past 12 months.

How satisfied are employees working at Interface Systems?

86% of Interface Systems employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Interface Systems 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Interface Systems?

Intervention Specialist (12) , Director (4) , Opportunity Development Representative (4) , Technician (4) , Assistant Manager (3) , Coordinator (3) , Field Service Technician (3) , Manager (3) , Talent Acquisition (3) , Alarm Monitor (2) , Alarm Monitoring Operator (2) , Dispatcher (2) , Management (2) , Marketing Director (2) , National Account Executive (2)

What are the pros of working at Interface Systems according to real employee reviews?

"Great people they want you to enjoy working" ((in 16 reviews)); "The pay was decent for an entry level position." ((in 15 reviews)); "Great culture and people invested in your success!" ((in 15 reviews)); "My benefits are great!" ((in 14 reviews)); "Great employees and team." ((in 7 reviews))

What are the cons of working at Interface Systems according to real employee reviews?

"You will constantly be criticized by Management if you take a bathroom break, are 1 minute late back from lunch, or if you ask management any questions." ((in 10 reviews)); "Cold office , needs better training , procedures changes constant" ((in 6 reviews)); "High volume of incapable managers" ((in 3 reviews)); "Long hours but it works out" ((in 3 reviews)); "It would be nice if there was better communication." ((in 3 reviews))

What are employees saying about Interface Systems layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Interface Systems layoffs and their outlook for job security at Interface Systems in 2026.

What are the top reviewed Interface Systems locations?

Plano , Earth City , Saint Louis , Chicago , Maryland Heights , Memphis , New Orleans , Florissant , Dallas , Tampa , Salt Lake City , Richmond , Round Hill , New York , Tulsa , Fort Worth , Minneapolis , Fayetteville , Little Rock , Indianapolis , Cincinnati , Sacramento , San Diego , Lake Charles , Philadelphia , Harahan , O'Fallon , Sacramento

Interface Systems reviews

4.2

86% would recommend to a friend

(209 total reviews)

Brent Duncan

95% approve of CEO

87% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (209 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Interface Systems has an employee rating of 4.2 out of 5 stars, based on 209 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Interface Systems employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

209 reviews

1.0

Jun 16, 2020

Why is Management Giving Itself 5 Stars On Here?

Service technician

Recommend

CEO approval

Business Outlook

Pros

The new social distancing will guarantee you that you won’t see management. But you never did before.

Cons

This place does very little training, is not employee oriented, takes no advice from field workers, has no perks except for management and does not care about their employees well being. Branch level management is useless and incompetent. Upper management doesn’t realize what the job entitles, they are nothing but paper suits. The open door policy is a joke, if you go over your manager’s head the reprimands are quick. If you like being just a number this might be the job for you. If you want a company to grow and learn from avoid this place.

1.0

Mar 27, 2020

In a crisis, they let you down.

Alarm technician

Recommend

CEO approval

Business Outlook

Pros

Not many. Ok pay, flexible schedule

Cons

Untrained chat support team Rude, egotistical work environment Abusive coworkers

Interface Systems Response

6y

Thank you for your review. I am sorry to hear of the issues you are having. Being a remote technician will have its challenges but I would like the opportunity to make your work experience more positive. Please contact me so we can discuss your issues. I will then work with management to find solutions. You can find my contact information on InterConnection. Donna Kulage, SVP Human Resources

1.0

May 15, 2019

A dead end

Field service technician

Recommend

CEO approval

Business Outlook

Pros

The flexibility of time offwas a good point to being here.

Cons

Management above the branch level has no clue what's going on. Most of the project managers are in over their heads. The company states it promotes from within, and they do, as long as you can access the company site...which is secured and can be accessed from the office...but management tells you to stay out of the office. The help desks they make you use have incredibly long wait times (average is three hours on a simple call). There is a complete lack of training. Recent shake up in upper management roles.

Interface Systems Response

7y

Thank you for taking the time to write such a detailed review. I will definitely share this information with the operations team. I am so sorry you had such a negative experience. We place great value in our field technical staff and we appreciate the great job they do taking care of our customers. 10 years is a long commitment on your part and I thank you for your service. I only wish I would have been given the opportunity to talk to you before you left the company.

Viewing 10 - 12 of 209 Reviews

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Jobs at Interface Systems

Security Systems Knowledge & Technical Enablement

Security Systems Sales Engineer

United States

View job

Security Systems Technical Support Sun–Thurs 9am to 6pm CST

Security Alarm Dispatcher- 9PM to 5:30AM

Security Systems National Account Executive