Does Interface Systems pay their employees well?

According to anonymously submitted Glassdoor reviews, Interface Systems employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Interface Systems. This rating has been stable over the past 12 months.

How satisfied are employees working at Interface Systems?

86% of Interface Systems employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Interface Systems 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Interface Systems?

Intervention Specialist (12) , Director (4) , Opportunity Development Representative (4) , Technician (4) , Assistant Manager (3) , Coordinator (3) , Field Service Technician (3) , Manager (3) , Talent Acquisition (3) , Alarm Monitor (2) , Alarm Monitoring Operator (2) , Dispatcher (2) , Management (2) , Marketing Director (2) , National Account Executive (2)

What are the pros of working at Interface Systems according to real employee reviews?

"The pay was decent for an entry level position." ((in 18 reviews)); "Great people they want you to enjoy working" ((in 16 reviews)); "My benefits are great!" ((in 14 reviews)); "Great culture and people invested in your success!" ((in 14 reviews)); "Great employees and team." ((in 6 reviews))

What are the cons of working at Interface Systems according to real employee reviews?

"You will constantly be criticized by Management if you take a bathroom break, are 1 minute late back from lunch, or if you ask management any questions." ((in 10 reviews)); "Cold office , needs better training , procedures changes constant" ((in 8 reviews)); "High volume of incapable managers" ((in 4 reviews)); "Long hours but it works out" ((in 3 reviews)); "It would be nice if there was better communication." ((in 3 reviews))

What are employees saying about Interface Systems layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Interface Systems layoffs and their outlook for job security at Interface Systems in 2026.

What are the top reviewed Interface Systems locations?

Plano , Earth City , Saint Louis , Chicago , Maryland Heights , Memphis , New Orleans , Florissant , Dallas , Tampa , Salt Lake City , Richmond , Round Hill , New York , Tulsa , Fort Worth , Minneapolis , Fayetteville , Little Rock , Indianapolis , Cincinnati , Sacramento , San Diego , Lake Charles , Philadelphia , Harahan , O'Fallon , Sacramento

Interface Systems reviews

4.2

86% would recommend to a friend

(209 total reviews)

Brent Duncan

95% approve of CEO

87% positive business outlook

Ratings by category

4.2

Culture & values

4.2

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Career opportunities

4.0

Senior management

Interface Systems has an employee rating of 4.2 out of 5 stars, based on 209 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Interface Systems employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

209 reviews

3.0

Dec 2, 2017

Not bad

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I loved almost everyone I worked with. Large amount of vacation and sick time.

Cons

Expanded customer base too quickly, leading to massive increase in work load for all departments, and bottlenecks due to influx of new accounts. Increased call center staff but reluctant to increase staffing in other areas. High turnover, especially in call center. Outsourced customer facing help desk to India after obtaining large client deal.

Interface Systems Response

7y

Thank you for providing feedback and your 5 years of service to Interface.

3.0

Aug 28, 2017

Not a bad temporary job

Intervention specialist

Recommend

CEO approval

Business Outlook

Pros

You get to show up, do your job and go home. Which is good when you are not a fan of taking work home.

Cons

Promotions are based on time spent in the company. The employees are very young at times, which makes it difficult to deal with in the every day basis.

Interface Systems Response

7y

Thank you for your review! An employee is eligible for promotion or transfer after 6 months of employment. We always encourage promoting from within and are proud of the many employees who have climbed the ladder. We do employ a variety of young, middle, and older-aged people.

5.0

Jul 7, 2017

Great place for a full time career

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I enjoy the fast pace of the Interface SOC. Interface has a lot of great teams that work well together most of the time. The expectations are clear and there are always opportunities to learn. The company has grown significantly over the past few years. I have been employed here almost 8 years. Some departments have built in time and half pay. There is also holiday pay. We have a very nice break room in Earth City.

Cons

Like any workplace there are some lazy and negative people. The job can be challenging at times; so, when people do not pull their weight it is annoying. Depending on which department you are in you may be REQUIRED to work holidays and weekends. As far as I know the expectations are always discussed for particular positions before hire.

Interface Systems Response

7y

Thank you for your honest review. Interface is not perfect but I think for the most part we do a good job taking care of our employees and our customers.

Viewing 196 - 198 of 209 Reviews

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Jobs at Interface Systems

Alarm Dispatcher- 4:30pm-9:30pm

Alarm Monitoring Dispatcher - Training Provided - 5:00PM - 9:30PM

Security Alarm Dispatcher- 9PM to 5:30AM

Inbound Warehouse Coordinator- Mon-Fri 7:30am-4pm

Alarm Monitoring Dispatcher - 7PM-5:30AM