Intuit reviews

4.1

80% would recommend to a friend

(11,819 total reviews)
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Sasan Goodarzi

74% approve of CEO

75% positive business outlook

Intuit has an employee rating of 4.1 out of 5 stars, based on 11,819 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Intuit employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

12K reviews
5.0
Mar 1, 2017

Great company - have been here 12 years

Recommend
CEO approval
Business Outlook

Pros

Great people to work with. Flexibility - as long as you get your job done. Amazing benefits. Company culture - polite and caring.

Cons

You never know when your position will be eliminated, so you have to know that going in. Reorgs are frequent, people losing their jobs are frequent (used to be a predictable annual cycle, now it's random throughout the year).

2.0
Feb 23, 2017
Recommend
CEO approval
Business Outlook

Pros

* Amazing amount of data pertaining to finances, tax and small business * Quickbooks portion of Intuit is definitely working to try to benefit, make easier the life of Small Business Owners. * Customer focused especially on the Quickbooks side. There is a great deal of empathy for what the Small Business Owners have to do on the financial side and the lack of tools and processes to help them. * Forward thinking executive management and I emphasize the word executive management.

Cons

* Stale technology especially on the central IT and TurboTax side of the house. Despite or maybe in spite of having tech and business people that have been with the company for years there is a definite passive aggressive resistance to change. * Death by consensus. Very much focused on reaching consensus from too many actors to do anything. This equals movement forward/change at a very, very slow rate. * At face value encourages innovation and entrepreneurship. This is definitely hit or miss depending on where you are in the company. In some areas the innovation days are the first thing to be torpedoed when there's a lot of work to get done and when isn't there. * Very passive aggressive culture as mentioned above. Prevalent in business and tech parts of the organization. Hard to read what the objectives really are at a middle management level. This leads to the death by consensus item mentioned above.

2.0
Feb 11, 2017
Recommend
CEO approval
Business Outlook

Pros

Annual merit raise, stock shares. Benefits are great! You will learn something new everyday. Once you are hired it is hard to get fired so even the worst customer service reps will have a job. The company will continue to function so there will always be work.

Cons

They will hire everyone's family/friend with a pulse, whether that person has payroll experience or not. You will change managers every year...at least. I had 7 different managers in 4 years. But that may be a good thing too. No opportunity to grow in the Reno area. However, you will be given false hope of promotion or a change in department, but your current manager will not let you leave. *Oh, and MANDATORY OVERTIME from our new managers (that came from a bank call center that is currently being looked into for unfair practices).

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Intuit Response
9y
Thank you for taking the time to give us your feedback as it is invaluable to our improvement. We are committed to creating a transparent and supportive environment for all of our employees, so we’re sorry to hear about your experience. We understand that changes in management can be disruptive, which is we try to limit them as much as possible. We will share your feedback with our internal teams and work to ensure that every employee feels like their voice is being heard and valued. Best of luck with your future endeavors.
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